How To Contact Fox Rent-A-Car Corporate Office Headquarters
5500 W. Century Blvd.
Los Angeles, CA 90045 USA
Corporate Phone Number: 1-310-641-3838
Fax Number: n/a
Customer Service Number: 1-800-225-4369 ext. 9
Reservations: 1-800-225-4369 Ext.1
Fox’s competition includes Enterprise, Hertz, Avis, Budget, Sixt, Ace Rent-a-Car, and Payless.
CorporateOfficeHeadquarters.com is not associated with Enterprise Rent-A-Car. This website is for informational and review purposes only.
Worst rental car company ever. Complete bait and switch. I reserved a car. Called to tell them my flight was late. They said no problem, reservation was good for 24 hours. Got to desk at 3 am and was told by "attendant" that my reservation was only good for 3 hours and that I had not called them. Tried to upgrade me to bigger car at $80 more per day. Very rude and unprofessional attendant at Denver location. Never again will I use Fox.
I don't even know where to begin to express my extreme dissatisfaction and anger in dealing with this company. I have tried calling for days to reschedule my rental car because I had to change my flight. I had made a prepaid reservation 3 weeks ago. I have tried to call rather than modify my rental online because the last time I showed up at the airport to pick up my car they did not give me the full size vehicle that would fit my dog crate but instead a sports car. I don't want to be in for a surprise this time around, causing all kinds of delays running back and forth between the rental desk and the parking garage. No matter WHICH phone number I call, I sit in a queue of 20+ calls, waiting hours, only to get this message: "The party you have called is not available. Message exceeded." This is INSANE!!! There is no phone number you can call to reach a real person! These are all the numbers I tried and every single one of them does not result in a live person answering the phone. 800-225-4369, 408-709-2950 San Jose Fox Rental, 323-593-7485 new reservations, 323-593-7486 existing reservations, 323-593-7487 extended reservations. This is INSANE!! The company needs to hire more staff. OBVIOUSLY. Now I risk losing my entire payment all on account of this loser company not staffing properly. It's totally unacceptable.
I had a very similar experience. They are the worst and I believe purposely bait and switch and hide their phone numbers. Very rude and liars at best.
Anyone who would like to join me in a class action suit against Fox Rent A Car for criminal charging and fraudulent practices check back here for contact information.
I had the most dreadful experience with them as well – a total nightmare – wish I saw this first.
Fox Rental car are thieves I am the Ceo of a corporation and they run their company like i would if i wanted to piss off every customer i have …I am perplexed at best . No reason to steal from people like this . VERRY VERY DISSATISFIED
I would rather walk then rent a car from this plase
My story is not unlike most the stories you see listed here. I was a loyal customer for 20 years and gave them a lot of my business, as I travel a lot for both business and pleasure. Unfortunately, I too got fu*cked by fox in Dec 2015 and I have never rented from then again. The few dollars savings over their competitors will be offset with poor customer service, delays, hidden charges, bait and switch, broken promises, unanswered phones, unreturned phone calls, added and additional costs, theft by employees, trying to stick previous vehicle damage on you, etc. etc. Bottomline: Don't rent from fox, in the end it will cost more and it will be a very unpleasant experience.
To be honest. I have always rented from Fox. I never had a problem until my last rental in September 2016. I reserved a car and prepaid on line. When I went to pick up the car, I was charged for everything again. When I discovered the error, I have been contacting Fox, trying to get my money back! Well, I have not gotten any help!! Please, please, don "t go to fox again. I know I want. They would rather loose a customer over a little bit of money….Ripped Off Customer
I will never rent a car from Fox ever again. I rented a car in Las Vegas on August 6 and returned it on August 10. At the time I rented the car I used my debt card, Fox took a $150.00 deposit today as of August 19 and I've yet to see a dime of my deposit return. When I turned in the car, they said my money will be credited to my account within 3 to 5 days it has been 8 working days. I called Fox today and inquired about my deposit I was told because I used a debit card it takes up to 14 days WHY? In this age of computers it should not take this long to get my money back into my account. Come Monday if my money is not back in my account, I will file a claim against Fox with my bank. Fox got their payment for the rental, the car was returned and I still do not have my deposit back. RENTERS FOR FOX RENTAL CAR BEWARE.
Fox Over Charged my credit card $20.00 and Customer Service and Billing Department have all FAILED to correct their error. Rent at your own risk.
I rented a Ford Fusion at LAX, made two rights and onto the 405 Fwy. As soon as I got up to speed, Crash, Bang and Screeching from under the car. I pulled over expecting to find a motorcycle under the car but it was just the metal belly pan covering the engine or transmission. It was digging into the ground. I limped back only to get what was left, a smokers car with ashes covering everything. I was late for a function and took off with the car. I saw a PepBoys and bought cleaning supplies and washed the interior just so I could stay in the car! The employee at Fox told me she would never rent a car there. I got what I paid for, S..T!