Fred Loya Insurance is an auto insurance company headquartered in El Paso, Texas. The company operates through Loya Insurance Group and provides automobile insurance policies, claims service, roadside assistance, local insurance offices, online payments, proof-of-insurance access, and related policy services.
Consumers commonly search for the Fred Loya corporate office address or phone number when they need assistance with a policy payment, premium increase, cancellation, accident claim, repair estimate, total-loss valuation, roadside request, rental vehicle, towing charge, local office complaint, or another unresolved insurance concern.
How to Contact Fred Loya Insurance Corporate Office
Fred Loya maintains separate contact options for general customer service, policy quotes, accident claims, roadside assistance, payments, local offices, and written correspondence.
- Company: Fred Loya Insurance
- Insurance Group: Loya Insurance Group
- Fred Loya Corporate Address: 1800 Lee Trevino Drive, Suite 201, El Paso, TX 79936
- Fred Loya Corporate and Local Office Phone: 1-915-629-6300
- Quotes and Customer Service: 1-800-444-4040
- Customer Service Email: cu*************@******ya.com
- Claims Department: 1-800-880-0472
- Claims Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m. Mountain Time; Saturday, 8:00 a.m. to 4:00 p.m. Mountain Time
- Roadside Assistance: 1-855-548-5626
- Claims Mailing Address: Loya Insurance Group, P.O. Box 972450, El Paso, TX 79997
- General Sales Mailing Address: Loya Insurance Group, P.O. Box 972090, El Paso, TX 79997
- Official Website: FredLoya.com
- Customer Contact Page: Contact Fred Loya Insurance
- File or Check a Claim: Fred Loya Claims Information
- Online Account: Fred Loya Account Login
- Online Payment: Pay a Fred Loya Insurance Bill
- Office Locator: Find a Fred Loya Office
- Insurance and Claims FAQs: Fred Loya Frequently Asked Questions
- Careers: Fred Loya Careers
- Corporate Status: Privately held insurance group; no public stock symbol
The claims number is 1-800-880-0472. The previous version of this page incorrectly listed the general customer-service number as the claims number.
The 1-800-444-4040 number is used for quotes, policy questions, billing assistance, coverage changes, proof of insurance, and general customer service.
Older policy documents may contain other servicing numbers. Customers should follow a current state-specific policy notice when it provides instructions that differ from the general contacts above.
How to Escalate a Fred Loya Complaint
The correct escalation path depends on whether the complaint involves a policy, payment, local office, roadside request, accident claim, repair estimate, total-loss decision, rental vehicle, or another insurance matter.
- Contact the department responsible for the issue. Use Customer Service for policy and billing concerns and the Claims Department for accident-related matters.
- Keep the policy, declarations page, bill, receipt, claim correspondence, estimates, photographs, police report, and prior email messages.
- Explain what occurred and clearly state the resolution being requested.
- Ask the representative for a case, claim, payment, or reference number.
- Record the representative’s name, department, date, time, and explanation.
- If the matter is not resolved, request review by a supervisor, claims manager, branch manager, or policy-service manager.
- Submit the complaint in writing through cu*************@******ya.com or the applicable mailing address.
- Ask for the company’s final decision and the policy provision, estimate, valuation, or record supporting that decision.
- If the dispute remains unresolved, review the complaint process offered by the insurance department in the state connected to the policy or claim.
Insurance disputes may be subject to deadlines involving claim notices, lawsuits, proof-of-loss documents, vehicle repairs, medical claims, appeals, policy cancellations, and regulatory complaints.
Do not publish complete policy numbers, claim numbers, driver’s-license information, Social Security numbers, vehicle identification numbers, payment information, medical records, or home addresses in a public review.
How to File a Fred Loya Insurance Claim
Fred Loya accepts claims from its own policyholders and from people making claims against drivers insured through Loya Insurance Group.
Call the Claims Department at 1-800-880-0472 as soon as reasonably possible after an accident.
Have the following available:
- The Fred Loya policyholder’s name
- The policy number, when available
- The date, time, and location of the accident
- The names and contact information of the drivers
- Vehicle years, makes, models, and license plates
- Insurance information for all involved vehicles
- A description of what occurred
- The police-report or incident number
- Witness information
- Photographs or video
- The current location of each damaged vehicle
- Information about injuries or property damage
Ask for the claim number before ending the initial call. Once an adjuster is assigned, record the adjuster’s direct phone number, email address, and any scheduled inspection date.
Which Insurance Companies Does the Claims Department Handle?
Loya Insurance Group states that its claims operation handles claims involving:
- Fred Loya Insurance
- Loya Insurance Company
- Young America Insurance
Review the insurance identification card, declarations page, or claim letter to identify the full legal name of the underwriting company involved.
The Fred Loya brand, local insurance agency, and underwriting company may not always have exactly the same legal name. Using the correct company name can be important when submitting correspondence or filing a regulatory complaint.
Fred Loya Claim Process
The general claim process may include:
- Coverage review: The adjuster reviews the policy and determines which coverage provisions may apply.
- Accident investigation: The claims department gathers statements and details from the involved parties.
- Vehicle inspection: Photographs, estimates, inspections, and appraisal information are collected.
- Additional fact gathering: The adjuster may review police reports, witnesses, scene photographs, and applicable traffic laws.
- Claim decision: The insurer reaches a coverage, liability, repair, total-loss, settlement, or denial decision.
Fred Loya states that a liability adjuster generally contacts the involved parties within approximately 24 hours after the loss report. Actual timing may vary because of weekends, claim volume, weather events, missing information, or difficulty contacting the parties.
A 24-hour contact goal does not mean the complete claim will be resolved within 24 hours.
How to Check a Fred Loya Claim
Call 1-800-880-0472 or contact the assigned adjuster directly.
Have the following ready:
- The claim number
- The policyholder’s name
- The accident date
- The damaged vehicle
- The adjuster’s name
- The specific action or information that is missing
Questions to ask include:
- Has coverage been confirmed?
- Has liability been determined?
- Which documents or statements are still needed?
- Has the vehicle inspection been scheduled?
- Has an estimate been completed?
- Has a supplemental estimate been reviewed?
- Has payment been approved or issued?
- Is the payment being sent to the vehicle owner, repair shop, or lienholder?
- What is the next action?
- When should the claimant follow up again?
Document every conversation rather than relying only on verbal promises.
Fred Loya Repair Estimates and Supplemental Damage
Fred Loya may obtain damage information through photographs, an appraiser, a drive-in estimate, or a participating repair facility.
Before authorizing repairs:
- Confirm that Fred Loya has inspected or documented the vehicle.
- Obtain a copy of the insurer’s estimate.
- Ask whether the repair shop accepts the estimate.
- Confirm the deductible.
- Ask how additional hidden damage will be handled.
- Determine whether any repair, part, procedure, or charge is not included.
- Keep all written authorizations and estimates.
If the repair shop discovers additional accident-related damage, it should document the damage and submit a supplemental estimate to the assigned adjuster.
Do not assume every additional repair charge will be automatically covered. The insurer may require photographs, measurements, diagnostic information, invoices, or an additional inspection.
Can You Choose Your Own Repair Shop?
Fred Loya states that vehicle owners may select their own repair shop. The company may also offer a participating or direct-repair facility.
Choosing a repair shop does not eliminate the insurer’s right to inspect the vehicle, review the estimate, question whether damage was accident-related, or approve the amount it considers payable under the policy.
Ask the repair shop:
- Whether it has worked with Fred Loya before
- Whether it will communicate directly with the adjuster
- How supplemental damage will be documented
- Whether the shop guarantees its work
- Whether storage charges will apply
- Whether the owner may owe any amount beyond the deductible
Fred Loya Total-Loss Claims
A vehicle may be declared a total loss when repair costs approach or exceed its actual cash value or when it cannot be safely restored.
A valuation may consider:
- Year, make, model, and trim
- Mileage
- Pre-accident condition
- Factory options and equipment
- Prior damage
- Comparable vehicles in the local market
- Applicable taxes, fees, and state requirements
How to Dispute a Total-Loss Valuation
- Request the complete valuation report.
- Verify the trim, mileage, options, and condition ratings.
- Review every comparable vehicle used.
- Identify listings that are not actually comparable.
- Gather local listings for similar vehicles.
- Provide receipts for recent major improvements when relevant.
- Submit the disagreement in writing.
- Request the final valuation response and policy basis.
The settlement amount may be lower than the remaining loan or lease balance. Gap coverage, when purchased, is a separate product with its own terms and claim process.
Towed Vehicles and Storage Charges
Vehicle owners and claimants should determine where a towed vehicle is stored and take reasonable steps to avoid unnecessary continuing storage charges.
After a vehicle is towed:
- Identify the towing company and storage location.
- Ask for the daily storage rate.
- Ask what documents are needed to release the vehicle.
- Give the storage location to the assigned adjuster.
- Ask when the vehicle will be inspected.
- Ask whether the vehicle should be moved to another location.
- Keep towing and storage receipts.
Do not assume an insurer will pay unlimited storage charges. Delays after the vehicle owner has been instructed to move the vehicle may affect reimbursement.
Fred Loya Roadside Assistance
Fred Loya Roadside Assistance can be reached at 1-855-548-5626.
Before requesting service, confirm that roadside assistance is included in the policy and review any mileage, service, reimbursement, or usage limits.
Have the following ready:
- The policy number
- The driver’s name
- The vehicle description
- The exact location
- A safe callback number
- The type of service needed
- The preferred towing destination
Roadside assistance may involve towing, jump-start service, lockout help, fuel delivery, or tire assistance, depending on the policy and provider.
Call 911 first when the vehicle creates an immediate traffic danger, anyone is injured, or police, fire, or emergency medical assistance is needed.
Fred Loya Rental Vehicle Questions
Rental reimbursement depends on the policy, purchased coverage, daily limit, total limit, and circumstances of the claim.
Questions to ask include:
- Was rental reimbursement purchased?
- What is the daily limit?
- What is the maximum total benefit?
- When does rental coverage begin?
- When will it end?
- Does the rental company bill Fred Loya directly?
- Must the customer pay first and request reimbursement?
- Does the policy’s liability coverage apply to a temporary replacement vehicle?
Confirm coverage before renting a vehicle whenever reasonably possible.
A third-party claimant may be evaluated under different standards than a Fred Loya policyholder who purchased rental-reimbursement coverage.
How to Pay a Fred Loya Insurance Bill
Fred Loya accepts online payments and payments through local offices and other approved methods connected to the policy.
- Online Payment: Fred Loya Payment Page
- Customer Service: 1-800-444-4040
- Find an Office: Fred Loya Office Locator
Fred Loya states that online payments are due by 12:00 a.m. Mountain Time on the due date.
Before submitting a payment:
- Confirm the policy number.
- Confirm the policyholder’s name.
- Review the amount due.
- Check the due date and time zone.
- Verify the payment method.
- Save the confirmation number.
- Check the policy status afterward.
Fred Loya Payment Not Posted
If a payment does not appear on the account:
- Check the bank or payment-card account.
- Locate the payment confirmation.
- Confirm the policy number entered.
- Determine whether the transaction was pending, declined, or returned.
- Review the online policy account.
- Contact Customer Service promptly.
Ask whether the policy remains active while the payment is researched.
A withdrawal from a bank account does not by itself confirm that the payment was applied to the correct policy or that coverage remains active.
Why Did a Fred Loya Premium Increase?
Auto insurance premiums can change because of:
- Claims history
- Driving violations
- Vehicle changes
- Driver changes
- Address or garaging location
- Coverage limits
- Deductibles
- Discount changes
- State-approved rate changes
- Credit-based insurance information where permitted
- A lapse, cancellation, or reinstatement
Ask Customer Service:
- Which rating factor changed?
- Did a discount expire or disappear?
- Was the driver, vehicle, or address information changed?
- Was a statewide rate revision applied?
- Can the explanation be provided in writing?
- How would changing the deductible or coverage affect the premium?
Reducing coverage can create substantial financial exposure. Review legal requirements, lender requirements, policy limits, and personal financial risk before making a change.
Changing a Fred Loya Policy
Policy changes may require assistance from Customer Service or a local Fred Loya office.
Call 1-800-444-4040 or visit a branch to:
- Add or remove a vehicle
- Add or remove a driver
- Change an address
- Update a phone number
- Change coverage limits
- Change a deductible
- Add or remove optional coverage
- Update lienholder information
- Request proof of insurance
- Ask about an SR-22 filing
After making a change, request updated declarations and confirm the effective date, drivers, vehicles, premium, limits, deductibles, and lienholder information.
How to Cancel Fred Loya Insurance
Fred Loya states that cancellation requires a written request, which may be completed through a local branch.
Before canceling:
- Arrange replacement insurance if the vehicle will remain registered or driven.
- Confirm the replacement policy’s effective date.
- Ask whether a cancellation fee applies.
- Ask whether unused premium will be refunded.
- Determine whether automatic payments must be stopped separately.
- Request the exact cancellation date.
At the local office:
- Bring identification.
- Bring the policy number.
- Complete the written cancellation request.
- Request a dated copy.
- Ask when any refund will be issued.
- Confirm that future billing has stopped.
Do not simply stop making payments. An insurer-initiated cancellation or lapse can affect vehicle registration, driving privileges, lender requirements, and future insurance rates.
Proof of Insurance and SR-22 Assistance
Fred Loya customers can use the online account, Customer Service, or a local office to obtain policy information and proof of insurance.
An SR-22 is a certificate filed with a state to confirm that a driver maintains required liability insurance. It is not a separate insurance policy.
Before requesting an SR-22:
- Confirm which state requires it.
- Confirm the driver’s license information.
- Ask about the filing cost.
- Ask how long the filing must remain active.
- Confirm the required coverage limits.
- Avoid a lapse during the filing period.
Fred Loya Account and Login Problems
The Fred Loya online account allows eligible customers to make payments, review policy information, print an insurance identification card, print a declarations page, and review payment history.
For login problems:
- Use the official Fred Loya login page.
- Confirm the email address associated with the policy.
- Use the password-recovery option.
- Record the exact error message.
- Contact Customer Service if account recovery fails.
Do not give a password, complete payment-card number, or one-time security code to an unexpected caller or email sender.
How to Report a Fred Loya Scam or Impersonation
Scammers may impersonate insurance agents, claims adjusters, roadside providers, repair facilities, or billing departments.
Warning signs include:
- A demand for gift cards, cryptocurrency, or wire transfer
- A request to pay an individual rather than the insurance company
- A request for a password or verification code
- A threat of immediate cancellation without account verification
- A promise of guaranteed claim payment in exchange for an upfront fee
- A request to sign a blank claim or repair document
- An unexpected link to an unfamiliar payment website
To verify a request:
- End the suspicious call or message.
- Open FredLoya.com directly.
- Call 1-800-444-4040 for policy questions.
- Call 1-800-880-0472 for claim questions.
- Contact the assigned adjuster using previously verified information.
- Notify the financial institution immediately if money or payment information was provided.
State Insurance Department Complaints
Insurance companies and agents are generally regulated at the state level. A state insurance department may accept complaints involving:
- Claim delays
- Claim denials
- Disputed settlements
- Policy cancellation or nonrenewal
- Billing and premium disputes
- Agent conduct
- Failure to provide required documents
- Unclear claim or coverage explanations
Before filing a complaint, gather:
- The policy and declarations page
- The claim number
- The date of loss
- The insurer’s written decision
- A timeline of communications
- Estimates and repair invoices
- Photographs
- Payment records
- The resolution requested
Use the National Association of Insurance Commissioners state insurance department directory to locate the appropriate regulator.
A state insurance department does not act as the customer’s attorney or guarantee payment. Its authority and complaint process vary by state.
About Fred Loya Insurance
Fred Loya Insurance began with a single storefront in El Paso, Texas, in 1974.
The company specializes in automobile insurance and operates through local neighborhood offices, including agencies located in or near large retail and grocery stores.
Fred Loya reports:
- Founded: 1974
- Founder: Fred Loya Sr.
- Headquarters: El Paso, Texas
- Insurance Group: Loya Insurance Group
- Offices: More than 800
- Operating Footprint: 12 states
- Employees: More than 3,500
- Policies Sold: More than 4.5 million, according to the company
- Primary Business: Personal automobile insurance
- Corporate Status: Privately held
What States Does Fred Loya Operate In?
Fred Loya’s current contact page identifies offices in:
- Alabama
- Arizona
- California
- Colorado
- Georgia
- Illinois
- Indiana
- New Mexico
- Nevada
- Ohio
- Oklahoma
- Texas
The previous COH post listed only Texas, California, Colorado, and New Mexico. That description substantially understated the company’s current operating footprint.
Not every insurance product, coverage option, rate, discount, or underwriting company is available in every state.
Who Owns Fred Loya Insurance?
Fred Loya Insurance operates as part of Loya Insurance Group, a privately held insurance organization founded by Fred Loya Sr.
The company is not publicly traded and does not have a stock symbol.
Several legal insurance entities may appear on policies or claim documents, including Fred Loya Insurance, Loya Insurance Company, and Young America Insurance.
Fred Loya Insurance Products and Services
Products and services may include:
- State-required automobile liability insurance
- Bodily injury liability
- Property damage liability
- Collision coverage
- Comprehensive coverage
- Uninsured or underinsured motorist coverage where available
- Medical payments or personal injury protection where available
- Rental reimbursement when purchased
- Roadside assistance when purchased
- SR-22 filings
- Online payments
- Proof-of-insurance access
- Local policy-service offices
- Accident claims and vehicle appraisals
Coverage terms, limits, deductibles, exclusions, and availability depend on the policy and state.
Fred Loya Reviews, Complaints and Customer Feedback
The current Fred Loya page on CorporateOfficeHeadquarters.com has a limited number of visible customer submissions. The available comments focus primarily on claims communication, repair estimates, towing assistance, and difficulty reaching someone with authority to resolve a complaint.
Visible complaint themes include:
- Disputed accident damage: One reviewer described disagreement over whether front-end damage was connected to an animal collision claim.
- Repair estimate and supplemental-review problems: The reviewer said the initial estimate focused on rear damage while the later dispute involved additional front damage.
- Conflicting claim descriptions: The customer alleged that the reported cause of loss appeared to change during the claim process.
- Difficulty reaching supervisors: The reviewer described unsuccessful attempts to obtain calls from an adjuster’s manager and supplemental-review personnel.
- Unexpected repair responsibility: The customer reported being left with substantial charges at both a dealership and body shop.
- Towing-information problems: Another reviewer said employees did not provide useful towing guidance.
- Difficulty filing a complaint: The same reviewer described calling several numbers without reaching someone able to address the staff complaint.
These reviews describe individual experiences and do not establish how every Fred Loya policy or claim is handled.
Claim outcomes depend on the policy, coverage, accident facts, vehicle inspection, estimates, documentation, state law, and communication among the customer, adjuster, repair facility, and other involved parties.
As more reviews are submitted, this section can be updated to identify broader patterns involving premiums, payments, local offices, claims, adjusters, total losses, roadside service, repairs, and complaint escalation.
Fred Loya’s Competitive Landscape
Fred Loya competes in the personal automobile insurance market, including coverage for drivers seeking local agents, flexible payment options, state-minimum policies, SR-22 filings, and service through neighborhood offices.
Three major competitors include:
- GEICO Corporate Office – GEICO competes through direct online and telephone sales, nationwide advertising, digital policy management, and automobile claims service.
- Progressive Insurance Corporate Office – Progressive competes through direct and independent-agent sales, usage-based insurance, online quotes, claims service, and broad auto-insurance products.
- State Farm Corporate Office – State Farm competes through a large local-agent network, auto insurance, claims service, banking-related products, and multiple insurance lines.
Other competitors serving value-focused, regional, or higher-risk auto insurance markets include:
- The General Insurance Corporate Office – The General markets automobile insurance to drivers seeking flexible coverage and payment options.
- Dairyland Insurance Corporate Office – Dairyland provides automobile and motorcycle insurance, including policies for drivers with specialized coverage needs.
Additional competitors include Direct Auto, Freeway Insurance, Pronto Insurance, National General, SafeAuto-related businesses, regional insurers, independent agencies, and state-specific auto insurance companies.
Related Insurance Corporate Office Pages
- GEICO Corporate Office
- Progressive Insurance Corporate Office
- State Farm Corporate Office
- Nationwide Corporate Office
- The General Insurance Corporate Office
- Dairyland Insurance Corporate Office
- Young America Insurance Corporate Office
Browse additional insurers through the Insurance Company Corporate Offices and Phone Numbers directory.
Additional Fred Loya Customer Resources
- Fred Loya Customer Service Numbers, Claims Help and Reviews
- Fred Loya Contact Information
- File or Check a Fred Loya Claim
- Fred Loya Insurance and Claims FAQs
- Fred Loya Account Login
- Fred Loya Online Payment
- Find a Fred Loya Office
- Find a State Insurance Department
Frequently Asked Questions About Fred Loya Insurance
Where is the Fred Loya corporate office?
Fred Loya Insurance is headquartered at 1800 Lee Trevino Drive, Suite 201, El Paso, TX 79936.
What is the Fred Loya corporate phone number?
The corporate and local office number associated with the El Paso address is 1-915-629-6300.
What is the Fred Loya customer-service number?
Fred Loya Quotes and Customer Service can be reached at 1-800-444-4040.
What is the Fred Loya claims number?
File a new claim or request claim assistance at 1-800-880-0472.
What are Fred Loya’s claims hours?
The Claims Department lists hours of Monday through Friday from 8:00 a.m. to 7:00 p.m. Mountain Time and Saturday from 8:00 a.m. to 4:00 p.m. Mountain Time.
What is the Fred Loya roadside-assistance number?
Call Fred Loya Roadside Assistance at 1-855-548-5626.
What is Fred Loya’s customer-service email?
Fred Loya publishes cu*************@******ya.com for customer-service correspondence.
What is Fred Loya’s claims mailing address?
Claims correspondence can be mailed to Loya Insurance Group, P.O. Box 972450, El Paso, TX 79997.
How do I file a complaint with Fred Loya corporate?
Contact the appropriate policy or claims department, request a reference number, ask for supervisor review, and submit the complaint in writing. Written corporate correspondence can also be sent to the El Paso headquarters.
Can I file a claim against a Fred Loya driver?
Yes. Third-party claimants can call 1-800-880-0472 to report an accident involving a Fred Loya or Loya Insurance Group policyholder.
How do I check a Fred Loya claim?
Call the Claims Department or contact the assigned adjuster with the claim number and accident date.
Can I choose my own repair shop?
Fred Loya states that vehicle owners may choose their own repair shop. The insurer may still inspect the vehicle and review the estimate and any supplemental damage.
What should I do if my vehicle is in a storage lot?
Give the location to the adjuster immediately, ask when the vehicle will be inspected, and take reasonable steps to avoid unnecessary continuing storage charges.
How do I dispute a Fred Loya total-loss offer?
Request the complete valuation report, verify the vehicle information and comparable listings, gather supporting local listings, and submit the disagreement in writing.
How do I pay Fred Loya Insurance online?
Use the secure payment page on FredLoya.com. Save the confirmation and verify that the payment was applied to the correct policy.
Can I change a Fred Loya policy online?
Some account functions are available online, but policy changes may require Customer Service or a local office.
How do I cancel Fred Loya Insurance?
Fred Loya requires a written cancellation request, which may be completed at a local branch. Obtain dated confirmation showing the cancellation date and refund status.
Can I stop paying to cancel the policy?
No. Stopping payment may lead to a lapse or insurer-initiated cancellation. Submit the required written cancellation request.
Does Fred Loya provide SR-22 filings?
Contact Customer Service or a local agent to confirm availability, filing costs, and state requirements.
What companies are part of Fred Loya’s claims operation?
Loya Insurance Group states that its claims department handles Fred Loya Insurance, Loya Insurance Company, and Young America Insurance claims.
How many Fred Loya offices are there?
The company reports more than 800 offices across 12 states.
Who founded Fred Loya Insurance?
Fred Loya Sr. founded the company with a single El Paso storefront in 1974.
Is Fred Loya Insurance publicly traded?
No. Fred Loya operates as part of a privately held insurance group and does not have a public stock symbol.
How do I find a Fred Loya office?
Use the official location finder to search by ZIP code or current location and review the office address, phone number, languages, and operating hours.
How do I apply for a Fred Loya job?
Visit the Fred Loya careers page to search for insurance sales, customer service, claims, adjusting, appraisal, legal, administrative, technology, and management positions.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, executive information, customer-service contacts, and company details since 2004.
The website also provides a place where consumers can share reviews, complaints, photographs, compliments, and the outcomes of their customer-service experiences. These submissions can help identify recurring concerns involving policies, premiums, payments, claims, estimates, adjusters, total-loss decisions, towing, and complaint escalation.
Insurance-company addresses, telephone numbers, policy procedures, office locations, and claims contacts can change. Visitors should verify important information through Fred Loya before mailing documents, making payments, canceling coverage, authorizing repairs, or providing personal information.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Fred Loya Insurance, Loya Insurance Group, Loya Insurance Company, Young America Insurance, any Fred Loya agency, repair facility, towing company, roadside provider, or insurance regulator.
This page provides corporate-contact, customer-service, claims, review, and general consumer information. It does not provide legal, insurance, repair, medical, financial, or regulatory advice.
The insurance policy, declarations page, endorsements, state law, claim records, repair documents, and official written decisions control each customer’s policy and claim.
Fred Loya, Loya Insurance Group, Young America Insurance, and related names and logos are trademarks of their respective owners. Corporate and support information is believed to be accurate when published but may change without notice.
Reviews and comments represent the opinions and experiences of individual visitors and do not necessarily reflect the views of CorporateOfficeHeadquarters.com. Allegations contained in consumer reviews have not necessarily been independently verified.
Share Your Fred Loya Insurance Experience
Have you contacted Fred Loya about a premium, payment, policy change, cancellation, roadside request, accident claim, repair estimate, total-loss valuation, rental vehicle, towing issue, or unresolved complaint? Share your experience below.
When leaving a review, consider mentioning the state, approximate date, type of policy or claim, department contacted, whether Fred Loya provided a claim or reference number, how long it took to receive assistance, and whether the matter was resolved.
Do not include complete policy numbers, claim numbers, payment information, medical records, driver’s-license numbers, vehicle identification numbers, home addresses, passwords, or other sensitive personal information.