Fred Meyer is a Kroger-owned grocery and multi-department retail banner with its division office in Portland, Oregon. Customers commonly search for the Fred Meyer corporate office when they need the headquarters address, main-office phone number, customer service, Rewards assistance, Human Resources guidance, or help escalating an unresolved store, order, pricing, pharmacy, fuel, or product complaint.
Fred Meyer Corporate Office and Headquarters Information
- Company: Fred Meyer Stores, Inc.
- Parent Company: The Kroger Co.
- Fred Meyer Corporate Office Address: 3800 S.E. 22nd Avenue, Portland, OR 97202, USA
- Fred Meyer Main Office Phone Number: +1-503-232-8844
- Fred Meyer Customer Service Phone Number: +1-800-576-4377 / 1-800-KRO-GERS
- Customer Service Hours: Monday–Friday, 7:00 a.m.–midnight Eastern; Saturday–Sunday, 7:00 a.m.–9:30 p.m. Eastern
- Fred Meyer Rewards Customer Service: +1-866-518-2686
- Rewards Service Hours: Monday–Friday, 5:00 a.m.–9:00 p.m. Pacific
- Fred Meyer Customer Service: Contact Fred Meyer
- Customer Help Center: Fred Meyer Help Center
- Store Phone Numbers: Fred Meyer Store Locator
- Human Resources and Jobs: Kroger Family Careers
- Official Website: FredMeyer.com
Fred Meyer corporate office and division headquarters in Portland, Oregon.
Fred Meyer Corporate Office Versus Customer Service
The Fred Meyer main-office number, +1-503-232-8844, connects with the Portland division office. It is intended primarily for division, corporate, administrative, vendor, and business matters.
For a store complaint, pickup or delivery problem, refund, digital coupon, Rewards account, fuel-points issue, website problem, or general customer-service question, use +1-800-576-4377, the Fred Meyer Help Center, live chat, or the customer-service desk at the affected store.
| Reason for Contact | Recommended First Route |
|---|---|
| Store employee, manager, pricing, checkout, cleanliness, or service complaint | Store customer-service desk or store manager |
| Pickup, delivery, missing item, substitution, or refund | Order Details, Help Center, chat, or +1-800-576-4377 |
| Rewards Card, account linking, or fuel points | Rewards Customer Service at +1-866-518-2686 |
| Pharmacy or prescription matter | Pharmacy that is filling or managing the prescription |
| Job application or employment opportunity | Kroger Family Careers or the contact attached to the job listing |
| Corporate, division, vendor, or administrative matter | Portland division office at +1-503-232-8844 |
How to File and Escalate a Fred Meyer Complaint
- Identify the correct store or department. Record the store address, store number, department, transaction date, and approximate time.
- Start with the customer-service desk or store manager. Store personnel can often review receipts, prices, returns, product freshness, employee interactions, and checkout problems immediately.
- Contact Fred Meyer Customer Service. Call +1-800-576-4377, use live chat, or submit the issue through the official contact page.
- Explain the requested resolution. State whether you are requesting a refund, replacement, corrected price, fuel-points adjustment, employee follow-up, management response, or explanation.
- Request a case number. Save the representative’s name, submission confirmation, case number, and promised response date.
- Request division review. If the concern remains unresolved, ask Customer Service or store management to forward it to the appropriate district or Fred Meyer division team.
- Use written corporate correspondence when appropriate. Send a concise summary with copies—not originals—of supporting records to the Portland division office or Kroger Customer Relations.
Information to Gather Before Contacting Fred Meyer
- Store number and complete store address
- Date and approximate time of the visit, purchase, pickup, or delivery
- Receipt, transaction number, or online order number
- Product name, UPC, lot number, and expiration or best-by date
- Photographs of the receipt, shelf tag, sale sign, product, or store condition
- Screenshots of digital coupons, Rewards offers, fuel points, or app errors
- Name or description of the employee or manager involved when relevant
- Previous case number, chat transcript, email, or contact-form confirmation
- A concise explanation of the requested resolution
Pricing, Digital Coupon, and Sale-Price Complaints
If a sale price or digital coupon does not apply, keep the receipt and take a photograph or screenshot of the offer. Confirm that the product size, variety, quantity, qualifying purchase, store location, expiration date, and Shopper’s Card requirements match the promotion.
Ask the store customer-service desk to review the transaction. If the store cannot resolve it, contact Fred Meyer Customer Service and provide the receipt, store number, product UPC, advertised price, amount charged, and evidence that the digital coupon was clipped before checkout.
Fred Meyer Rewards and Fuel-Points Problems
Fred Meyer lists +1-866-518-2686 for Rewards Card questions, account linking, lost-card assistance, telephone-number updates, and related Rewards support. Have the Rewards Card available when calling.
For missing fuel points, keep the receipt and note the purchase date, store, qualifying products, promotion, and Rewards account involved. Do not include the complete card number in a public comment.
Returns, Refunds, and Freshness Concerns
Fred Meyer’s published return policy generally states that qualifying unopened products may be returned with the original receipt within 30 days for a refund, exchange, or Fred Meyer gift card. A gift receipt may provide a longer period. Product type, condition, purchase channel, local law, and current policy can affect eligibility.
For a produce freshness or qualifying store-brand concern, begin with the store customer-service desk. Pickup and delivery customers may also be able to open Purchase History, select Order Details, and use the available refund option.
If a refund has already been approved, keep the confirmation until the credit appears. Processing time can depend on the original payment method and financial institution.
Pickup, Delivery, and Online Order Complaints
Fred Meyer pickup and delivery complaints may involve missing groceries, substitutions, incorrect items, damaged products, late orders, unexpected charges, refund delays, or app problems.
Open the affected order in Purchase History and review the available refund or help options. For a complex problem, use Fred Meyer chat or call +1-800-576-4377. Keep the order number, receipt, photographs, screenshots, and refund messages.
If a third-party delivery service handled the order, determine whether the concern involves Fred Meyer’s fulfillment, the shopper, the delivery driver, or the delivery platform. More than one support route may be required.
Fred Meyer Pharmacy Complaints
For prescription status, refill, transfer, vaccination, insurance, pharmacy staff, or medication-availability questions, contact the Fred Meyer Pharmacy location processing the prescription. The store locator provides individual pharmacy telephone numbers and hours.
For urgent medical questions, contact an appropriate healthcare professional. Do not post prescription numbers, medication names, diagnoses, insurance details, dates of birth, or other protected health information in a public review.
Product Quality, Food Safety, and Recall Concerns
For damaged packaging, expired food, spoiled products, allergens, foreign material, incorrect labeling, or other product concerns, keep the receipt, packaging, UPC, lot number, best-by date, and photographs.
Check Fred Meyer’s official recall-alert page for current notices. If the product may present a health risk, stop using it and follow the recall instructions. Contact the store, Fred Meyer Customer Service, a healthcare professional, or the appropriate health or food-safety agency when warranted.
Fred Meyer Gift Card Complaints
For a gift card purchased in a store, keep the receipt, activation record, packaging, and card. Do not publish its number or PIN.
Fred Meyer’s gift card information directs online gift-card order questions to +1-844-217-4797. Activation or payment problems involving certain pickup gift cards may use +1-844-600-7765. Always confirm the appropriate route through FredMeyer.com or the telephone number printed on the card.
Fred Meyer Human Resources and Employment
Fred Meyer does not prominently publish one general public Human Resources phone number for applicants, current employees, former employees, and benefits questions. Applicants should use Kroger Family Careers and the support information attached to the specific job posting.
Current employees should use their manager, store leadership, assigned Human Resources representative, payroll department, benefits administrator, union representative when applicable, or established internal employee-support system. Sensitive employment or medical information should not be submitted through a public customer review.
Fred Meyer Corporate Office Reviews and Complaints
Current reader-submitted reviews on CorporateOfficeHeadquarters.com describe individual experiences involving:
- Employee interactions and refusal of service
- Cashback fees
- Digital deals and personal-information concerns
- Delayed or unprocessed online orders
- Difficulty reaching someone by telephone
- Employee scheduling, hours, and benefits concerns
- Advertised sale prices not applying at checkout
These submissions represent individual experiences and should not be treated as universal facts about every Fred Meyer store, employee, manager, order, or corporate response. When leaving a review, include the location, issue type, contact route used, and whether the matter was resolved, but do not publish private information.
About Fred Meyer
Fred G. Meyer opened the first Fred Meyer store in Portland in 1922. His one-stop-shopping concept brought groceries and other commonly purchased merchandise together under one roof.
Fred Meyer stores now combine grocery departments with categories that may include pharmacy, apparel, electronics, home products, garden merchandise, fuel centers, jewelry, and other services. Available departments and services differ by location.
The Kroger Co. merged with Fred Meyer, Inc. in 1999. Fred Meyer now operates as part of the Kroger Family of Companies while retaining its regional name and multi-department store format.
Related Retail and Grocery Corporate Offices
- Kroger Corporate Office
- Walmart Corporate Office
- Target Corporate Office
- Costco Corporate Office
- Safeway Corporate Office
- Albertsons Corporate Office
Official Fred Meyer Resources
- Fred Meyer Official Website
- Fred Meyer Contact Us
- Fred Meyer Help Center
- Fred Meyer Store and Pharmacy Locator
- Fred Meyer Rewards FAQ
- Fred Meyer Return Policy
- Fred Meyer Recall Alerts
- Kroger Family Careers
Frequently Asked Questions About Fred Meyer Corporate Office
Where is the Fred Meyer corporate office?
The Fred Meyer corporate office and division headquarters are located at 3800 S.E. 22nd Avenue, Portland, OR 97202.
What is the Fred Meyer main-office phone number?
The Fred Meyer main-office phone number listed by Kroger for the Portland division is +1-503-232-8844.
What is the Fred Meyer customer service number?
Fred Meyer Customer Service can be reached at +1-800-576-4377, also presented as 1-800-KRO-GERS. Customers can also use the official contact page and live chat.
How do I contact a Fred Meyer customer-service desk?
Use the Fred Meyer store locator to obtain the affected store’s telephone number. For a recent store transaction, customers can also visit the customer-service desk in person with their receipt and purchase details.
Does Fred Meyer have a customer service email?
Fred Meyer routes written customer inquiries through its official online contact form instead of prominently publishing one general customer-service email address.
What is the Fred Meyer Human Resources phone number?
Fred Meyer does not prominently publish one general public Human Resources number for all employment matters. Applicants should use Kroger Family Careers. Current employees should use their assigned internal Human Resources, payroll, benefits, management, or union route.
Is Fred Meyer owned by Kroger?
Yes. Fred Meyer is part of The Kroger Co. The companies merged in 1999. Fred Meyer retains its regional store name and Portland division office, while Kroger’s parent-company headquarters are in Cincinnati.
Is “Fred Meyers” the same company as Fred Meyer?
Yes. People sometimes search for “Fred Meyers corporate office” or “Fred Meyers headquarters,” but the company’s official name is Fred Meyer, without an “s.”
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com helps consumers locate corporate addresses, headquarters phone numbers, customer-service routes, complaint information, and review platforms for major companies. Information is checked against official company resources when available, but addresses, telephone numbers, hours, policies, and support routes can change.
Page update: This Fred Meyer corporate office page was updated on August 5, 2026, to confirm the Portland division address and main-office number, verify Customer Service and Rewards contacts, remove an outdated fax listing, explain Fred Meyer’s relationship with Kroger, and add current guidance for store complaints, refunds, digital coupons, delivery orders, pharmacy concerns, recalls, gift cards, employment, and Human Resources.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with, endorsed by, or sponsored by Fred Meyer Stores, Inc., The Kroger Co., any Fred Meyer store, pharmacy, fuel center, delivery provider, gift card company, or supplier. Fred Meyer, Kroger, and related names and marks belong to their respective owners.
This page is provided for informational, complaint, and review purposes. It is not legal, medical, pharmacy, employment, privacy, food-safety, refund, or financial advice. Confirm important information through FredMeyer.com, TheKrogerCo.com, the local store, or the official department handling the issue.
Share Your Fred Meyer Experience
Have you contacted the Fred Meyer corporate office, Customer Service, Rewards support, a local store manager, pharmacy, Help Center, or Human Resources about a store visit, sale price, digital coupon, refund, pickup, delivery, product, fuel-points, pharmacy, gift card, employment, or customer-service concern? Share your experience below, including the location, support route used, and whether the issue was resolved. Do not publish private account, payment, medical, employment, address, or telephone information.