Justice Corporate Office Headquarters, Support and Complaints 

Justice is a tween fashion and lifestyle brand offering girls’ clothing, activewear, sleepwear, swimwear, accessories, footwear, beauty products, and other merchandise. Customers commonly search for the Justice corporate office, Justice headquarters address, customer-service phone number, order assistance, returns, gift-card help, or information about the former Justice stores.

Justice remains an active brand, but it no longer operates as the nationwide mall-store chain many customers remember. Justice is now owned through Justice Brand Holdings LLC and Bluestar Alliance, while current merchandise is distributed primarily through Walmart.

Justice Corporate Office and Headquarters Information

• Brand: Justice
• Brand owner: Justice Brand Holdings LLC
• Parent company: Bluestar Alliance LLC
• Parent-company headquarters: 240 Madison Avenue, 15th Floor, New York, NY 10016
• Justice customer service: 1-855-655-2514
• Bluestar Alliance corporate phone: 212-290-1370
• Official Justice brand website: JusticeRetail.com
• Justice brand-owner information: Justice at Bluestar Alliance
• Bluestar corporate contact: Bluestar Alliance Contact Page
• Current Justice merchandise: Shop Justice at Walmart

Is the Bluestar Alliance Address a Justice Return Address?

No. The Bluestar Alliance headquarters address is a corporate-office address for the company that owns the Justice brand. It is not a Justice store, warehouse, payment center, gift-card counter, or general merchandise-return address.

Do not mail clothing, shoes, accessories, payments, gift cards, legal documents, or return packages to the corporate address unless Justice or Bluestar provides specific written instructions.

Justice Customer Service and Corporate Contacts

The Justice customer-service number is associated with brand and legacy online-store assistance. Bluestar’s 212-290-1370 number is a parent-company corporate contact and should not be expected to track a Walmart package, issue a retail refund, or process an ordinary clothing return.

Justice does not currently publish guaranteed customer-service hours through the parent company’s official contact page. Do not rely on older operating hours without confirming them when calling.

Is Justice Still in Business?

Yes. Justice remains an active tween fashion and lifestyle brand.

What changed is the business model:

• The former nationwide network of standalone Justice stores closed.
• Bluestar Alliance acquired the Justice brand following Ascena Retail Group’s bankruptcy proceedings.
• Justice is now owned and operated through Justice Brand Holdings LLC.
• Current Justice collections are distributed through retail partners, primarily Walmart in the United States and Canada.
• Justice products continue to be available online and in participating Walmart stores.

Bluestar describes Justice as a tween lifestyle brand offering apparel, activewear, intimates, swimwear, accessories, footwear, beauty, and home products.

Are Justice Mall Stores Still Open?

No. The former standalone Justice retail chain wound down its physical stores by early 2021. Customers searching for a former mall location should not expect that location to reopen as part of the current Justice business model.

Justice-branded merchandise remains available even though the original mall-store chain is closed.

Justice Purchases From Walmart

Bluestar Alliance identifies Walmart U.S., Walmart Canada, and Walmart.com as major current retail channels for Justice.

If Walmart appears on the receipt, order confirmation, card statement, or shipping record, Walmart should generally be the first contact for:

• Order tracking
• Shipping delays
• Missing packages
• Store pickup
• Wrong items
• Damaged merchandise
• Returns and exchanges
• Refund status
• Payment questions
• Store inventory

Justice owns the branding on the merchandise, but it may not control a purchase processed by Walmart or a Walmart Marketplace seller.

How to Return Justice Clothing to Walmart

1. Review the receipt or online order. Confirm whether Walmart or a Marketplace seller processed the transaction.
2. Open the purchase history. For an online order, sign in to the Walmart account used for the purchase.
3. Select the eligible item. Choose “Start a Return” and follow the options displayed for that product.
4. Keep the merchandise in returnable condition. Preserve tags, packaging, accessories, and the receipt when available.
5. Save the return confirmation. Keep the barcode, shipping label, drop-off receipt, and tracking number.
6. Monitor the refund. Confirm that the refund reaches the expected payment method.

Walmart states that most items are returnable within 90 days unless an exception applies. Marketplace seller policies and certain product categories can use different time limits. Always check the return information shown for the specific Justice item.

Justice Orders, Products, Gift Cards, and Credit Cards

Order Tracking

First identify the retailer that processed the order. Check:

• The order-confirmation email
• The seller shown in the purchase history
• The payment-card descriptor
• The shipping confirmation
• The packing slip

For a Walmart order, use Walmart’s purchase history and tracking tools. If another seller processed the transaction, use the support information supplied with that order.

Missing or Incorrect Justice Order

If an order is marked delivered but cannot be found:

1. Confirm the shipping address.
2. Review the carrier’s tracking details and delivery photograph when available.
3. Check the delivery location and surrounding area.
4. Ask other household members whether they accepted the package.
5. Contact the retailer that processed the transaction.

For an incorrect item, photograph the product, packaging, shipping label, and packing slip before beginning a return.

Damaged or Defective Justice Merchandise

Keep the merchandise, tags, receipt, and packaging while requesting assistance.

Have available:

• Product name
• Size and color
• Item, UPC, or style number
• Purchase date
• Retailer and store location
• Order or receipt number
• Photographs of the defect

Do not wash, alter, repair, or remove all identifying tags before contacting the seller when seeking a return or replacement.

Justice Sizing Questions

Justice products can include standard, slim, plus-size, numerical, and alpha sizing depending on the garment. Use the size chart associated with the exact product instead of assuming a current item will fit the same as an older Justice garment.

Old Justice Gift Cards

Justice has changed ownership and retail systems since the original stores closed. Customers should not assume that an old Justice gift card or merchandise credit can be used for a current Walmart purchase.

Before calling, have:

• The gift-card number
• The approximate purchase date
• The original receipt when available
• Any previous balance information

Never publish a complete gift-card number or PIN in a public review.

Justice Credit Card Accounts

Legacy Justice credit-card accounts are serviced through Comenity Bank. Cardholders should use the number printed on the current card or statement because different account versions can have different contact information.

Comenity’s current Justice account help page lists 1-888-774-8658 for customer care. The parent company, Walmart, and Justice merchandise support cannot manage a Comenity credit-card balance, payment, statement, or credit-reporting concern.

How to File and Escalate a Justice Complaint

1. Identify the seller. Determine whether the purchase was made through Walmart, a Marketplace seller, a legacy Justice website, or another retailer.
2. Gather the records. Keep the receipt, order confirmation, product details, photographs, tracking information, and prior correspondence.
3. Contact the retailer first. The company that processed the payment generally controls the order, return, exchange, or refund.
4. State the requested resolution. Ask for a replacement, refund, corrected order, delivery investigation, product review, or written explanation.
5. Request a case number. Record the representative’s name, date, department, and promised follow-up.
6. Retain return evidence. Save shipping labels, drop-off receipts, barcodes, tracking, and refund confirmations.
7. Contact Justice if necessary. Call 1-855-655-2514 when a brand-level problem remains unresolved.
8. Use Bluestar for appropriate corporate matters. Corporate, brand, licensing, or widespread product concerns can be submitted through the Bluestar Alliance contact page.

What to Include in a Justice Complaint

• Your name and safe contact information
• The retailer and store location
• The product name, size, color, and item number
• The purchase and delivery dates
• The order or receipt number
• A concise timeline of the issue
• Previous case or reference numbers
• Photographs when relevant
• The exact resolution requested

Do not post complete order numbers, payment-card numbers, gift-card PINs, personal addresses, private telephone numbers, passwords, or information identifying a child.

About Justice and Bluestar Alliance

Justice was launched in 2004 as a fashion retailer focused on tween girls. Its history is connected with Limited Too, Tween Brands, Dress Barn, and Ascena Retail Group.

Ascena entered Chapter 11 bankruptcy proceedings in 2020. Bluestar Alliance acquired the Justice brand, while the remaining standalone stores were closed.

Justice is now part of Bluestar Alliance’s portfolio of fashion, lifestyle, and consumer brands. The current brand operates through licensing, design, marketing, and retail partnerships instead of the former nationwide mall-store model.

Current Justice merchandise can include:

• Tops, T-shirts, sweaters, and hoodies
• Jeans, leggings, shorts, and skirts
• Dresses and rompers
• Activewear and dance clothing
• Sleepwear
• Swimwear
• Underwear and socks
• Shoes and accessories
• Backpacks and school merchandise
• Beauty and personal-care products
• Home and lifestyle merchandise

Justice Competitors and Related Corporate Office Pages

Justice competes with children’s clothing retailers, department stores, mass-market retailers, and brands serving tween customers. Related corporate office pages include:

• Walmart Corporate Office
• Target Corporate Office
• The Children’s Place Corporate Office
• Old Navy Corporate Office
• Gap Corporate Office
• American Eagle Corporate Office

For additional customer-service guidance, visit Justice Customer Service, Orders and Returns Help on CustomerServiceNumbers.com.

Justice Reviews, Complaints, and Customer Feedback

Customer experiences can differ depending on the product, retailer, store, Marketplace seller, shipping method, and return process.

When leaving a Justice review below, consider including:

• Where the product was purchased
• The product type and size
• Whether the issue involved quality, fit, shipping, returns, refunds, or a gift card
• Which customer-service route was used
• How long the company took to respond
• Whether a case number was provided
• Whether the requested resolution was completed

Individual reviews do not necessarily represent every Justice product, retailer, or customer experience. Do not identify a child or post sensitive personal, order, payment, or account information.

Frequently Asked Questions About Justice Corporate Office

Where is the Justice corporate office?

Justice is owned through Justice Brand Holdings LLC and Bluestar Alliance. The current headquarters address listed for Bluestar Alliance is 240 Madison Avenue, 15th Floor, New York, NY 10016.

What is the Justice customer-service phone number?

Justice customer service continues to be associated with 1-855-655-2514. For a Walmart purchase, begin with Walmart because Walmart controls the retail transaction.

What is the Bluestar Alliance corporate phone number?

Bluestar Alliance publishes 212-290-1370. This is a corporate and brand-management contact, not a normal Walmart order-tracking or refund line.

Is 8323 Walton Parkway still the Justice headquarters?

No. The New Albany address belonged to the former Justice and Ascena retail operation. It should not be presented as the current corporate headquarters or used as a merchandise-return address.

Is Justice still in business?

Yes. Justice remains an active girls’ fashion and lifestyle brand owned through Justice Brand Holdings LLC and Bluestar Alliance.

Are Justice stores still open?

No. The former standalone Justice mall-store chain closed. Current merchandise is sold primarily through Walmart and online retail channels.

Can I buy Justice clothing at Walmart?

Yes. Bluestar Alliance identifies Walmart U.S., Walmart Canada, and Walmart.com as current Justice retail channels.

How do I return Justice clothing purchased at Walmart?

Use the Walmart receipt or online purchase history to begin the return. Do not send the item to an old Justice store or corporate-office address.

Who owns Justice now?

Justice is owned through Justice Brand Holdings LLC and parent company Bluestar Alliance LLC.

Does Justice have a corporate complaint email?

Justice does not prominently publish one general corporate complaint email through Bluestar’s current contact page. Consumers should begin with the retailer, use Justice customer service when necessary, and use Bluestar’s contact form for an appropriate corporate or brand matter.

How do I contact Justice about an old gift card?

Call 1-855-655-2514 with the gift-card information and original receipt when available. Do not assume that a legacy Justice card can be used at Walmart.

How do I contact the Justice credit card issuer?

Justice credit-card accounts are issued by Comenity Bank. Use the number on the card or current statement. Comenity’s current Justice help page lists 1-888-774-8658.

Is Justice owned by Walmart?

No. Justice is owned through Justice Brand Holdings LLC and Bluestar Alliance. Walmart is a major retail partner that sells current Justice merchandise.

Is this the United States Department of Justice?

No. This page covers the Justice girls’ clothing and lifestyle brand, not the United States Department of Justice.

Why Trust Corporate Office Headquarters?

Corporate Office Headquarters provides independently researched company contact information intended to help consumers identify the correct corporate office, customer-support department, or complaint route. Contact details are checked against current official company and retailer sources whenever possible.

Corporate Office Headquarters is not affiliated with Justice, Justice Brand Holdings LLC, Bluestar Alliance, Walmart, Comenity Bank, or any former Justice store. Company ownership, addresses, retail partners, policies, and contact methods can change. Confirm important information through current company resources before sending merchandise, payments, documents, or personal information.

Have you contacted Justice, Walmart, Bluestar Alliance, or Comenity about a Justice product or account? Share your experience below, including the retailer, issue, contact method, response time, and whether the matter was resolved.