Many people search for the Kia corporate office when a dealer complaint, warranty issue, engine repair dispute, recall problem, Kia Finance concern, Kia Connect issue, roadside assistance problem, or customer service complaint has not been resolved through the normal support channels. This page provides Kia headquarters USA information, the Kia corporate office address, corporate phone number, customer care route, complaint escalation tips, review themes, and related support resources.
Kia Corporate Office and USA Headquarters
Kia America is headquartered in Irvine, California. The Kia Irvine headquarters is the U.S. corporate office for Kia America’s sales, marketing, distribution, dealer support, customer care, and business operations. Kia Corporation is based in South Korea, while Kia America handles U.S. market issues.
- Company: Kia America, Inc.
- Former / Older Name: Kia Motors America
- Global Company: Kia Corporation
- Kia Corporate Office USA Address: 111 Peters Canyon Road, Irvine, CA 92606
- Kia Headquarters USA Address: 111 Peters Canyon Road, Irvine, CA 92606
- Kia Corporate Office Phone Number: 1-949-468-4800
- Kia Fax Number: 1-949-468-4905
- Kia Customer Care: 1-800-333-4542 / 1-800-333-4KIA
- Kia Customer Care Hours: Monday–Friday, 5:00 AM to 6:00 PM Pacific Time; closed weekends and U.S. public holidays
- Official Customer Care Center: Kia Customer Care Center
- Official Website: kia.com/us
Kia Address and Name Update
The older version of this page listed the Kia corporate office address as 11 Peters Canyon Rd., Irvine, CA 92606. Current Kia America information points to 111 Peters Canyon Road, Irvine, CA 92606. This update corrects the missing “1” in the street number and uses the current Kia America corporate office address.
The old page also used the Kia Motors name. Kia Motors America is now known as Kia America. Many people still search for Kia Motors headquarters, Kia Motors corporate office, Kia North America headquarters, or Kia USA headquarters, but the current U.S. corporate name is Kia America, Inc.
Choose the Correct Kia Support Route
Before contacting Kia headquarters, choose the support route that best matches your issue. A dealer service problem, warranty dispute, recall repair, finance issue, or roadside assistance concern may be handled faster through Kia Customer Care, the dealer, Kia Finance America, or the recall/warranty process before being escalated to the corporate office.
- General customer care: Call 1-800-333-4542 or use the Kia Customer Care Center.
- Dealer complaint: Start with the dealer’s service manager or general manager, then contact Kia Customer Care if the dealer does not resolve the issue.
- Warranty or repair dispute: Keep repair orders, diagnostic reports, photos, mileage, service history, and the dealer’s written decision.
- Recall question: Use the Kia Owners recall page or NHTSA VIN lookup to check current safety recalls.
- Kia anti-theft software or theft-related support: Use Kia’s official anti-theft support route or Customer Care.
- Engine settlement or Theta II claim: Use Kia’s official Customer Care claim options or the applicable settlement administrator when relevant.
- Kia Connect, app, or owner portal issue: Use the Kia Owners Portal and Kia Connect support route.
- Kia Finance payment, title, repossession, or payoff issue: Contact Kia Finance America directly before escalating to Kia America corporate.
- Roadside assistance: Call 1-800-333-4542 and follow the roadside assistance prompts.
- Customer service number details: Visit the related CSN page for Kia customer service numbers.
What to Have Before Contacting Kia Corporate Office
Whether you are contacting Kia Customer Care, the Kia corporate office, a dealer, or Kia Finance, your issue is easier to review when you provide clear records. Do not post private VINs, loan numbers, license plates, addresses, payment details, or personal information in the public review section below.
- Your vehicle year, model, trim, mileage, and VIN shared only with Kia or the dealer privately
- The Kia dealer name, location, service advisor, and manager involved
- Repair orders, warranty claim numbers, diagnostic reports, inspection notes, and service history
- Recall campaign number, customer care case number, or settlement claim number if available
- Photos, videos, warning-light images, or app screenshots when relevant
- Dates and times of calls, dealer visits, towing, roadside assistance, or service appointments
- Kia Finance account records if the issue involves payments, repossession, payoff, title, or lease-end matters
- A short timeline of what happened and the resolution you are requesting
How to Escalate a Kia Complaint
If your issue has not been resolved by the dealer, Kia Customer Care, Kia Finance, or the recall/warranty route, escalate the complaint in a documented way. A concise written timeline with repair orders, dates, mileage, and the requested resolution is usually more effective than repeated calls without records.
- Start with the dealer. Ask for the service manager, general manager, or owner when the issue involves repair quality, warranty denial, parts delay, or poor service.
- Open a Kia Customer Care case. Call 1-800-333-4542 or use the Kia Customer Care Center to create a written record.
- Save all records. Keep repair orders, photos, warranty decisions, call notes, tow receipts, diagnostic results, and emails.
- Ask for escalation. Request review by a customer care supervisor, regional service representative, warranty specialist, recall specialist, or finance escalation team depending on the issue.
- Write to Kia headquarters. For unresolved U.S. corporate-level concerns, send written correspondence to Kia America, Inc., 111 Peters Canyon Road, Irvine, CA 92606.
- Use outside routes when appropriate. For safety defects, file a complaint with NHTSA. For financing or credit reporting issues, consider the CFPB. For lemon law or warranty disputes, review your state’s process or speak with a qualified attorney.
Kia Warranty, Engine and Repair Complaints
Warranty and repair disputes are common reasons people search for Kia headquarters or the Kia corporate office USA. Complaints may involve engine failure, oil consumption, transmission issues, seat material defects, electrical problems, parts delays, denied warranty claims, diagnostic fees, or disagreement between a dealer and Kia Customer Care.
For warranty disputes, keep your repair orders, maintenance receipts, mileage records, dealer notes, photos, and all communications. If the dealer says Kia denied the claim, ask for the reason in writing and ask whether the claim can be reviewed by a regional service representative or warranty specialist.
Kia Recalls, Anti-Theft Support and Safety Complaints
Kia owners often contact headquarters about recalls, safety campaigns, engine concerns, anti-theft software updates, theft-related issues, and parts availability. Start by checking your VIN through the Kia Owners recall page and the NHTSA recall lookup. Recall eligibility can depend on model year, production date, VIN, campaign status, and prior repairs.
If you believe your vehicle has a safety defect that is not being resolved, document the concern and file a report with NHTSA. For Kia anti-theft software questions, use Kia’s official anti-theft support information and contact Kia Customer Care or an authorized Kia dealer.
Dealer Sales, Service and Repair Escalation
Many Kia complaints are dealer-specific rather than corporate-office-specific. These may include misleading sales promises, poor service communication, long repair delays, loaner vehicle disputes, diagnostic disagreements, warranty denial, recall scheduling problems, or a dealership refusing to assist after purchase.
Start with the dealer’s service manager or general manager. If the dealer does not resolve the issue, contact Kia Customer Care with the dealer name, repair order, dates, mileage, and the exact resolution you want. If the dispute involves pricing, financing, add-ons, or sales paperwork, keep the buyer’s order, retail installment contract, lease documents, and written messages from the salesperson or finance office.
Kia Finance, Repossession, Title and Payment Issues
Finance complaints should usually be directed to Kia Finance America or the lender listed on your contract. These issues may involve payments, late fees, payoff quotes, repossession, impound release, lease-end charges, title delays, credit reporting, or account access.
If your concern involves repossession, an impounded vehicle, payment instructions, payoff, or a title release, document every call and ask for written confirmation. If the issue involves credit reporting or a consumer finance dispute, you may also consider filing a complaint with the Consumer Financial Protection Bureau.
Kia Canada Corporate Office
For Canadian customers, Kia Canada Inc. is separate from Kia America. Kia Canada is commonly listed at 180 Foster Crescent, Mississauga, Ontario L5R 4J5. Canadian owners should use Kia Canada’s official contact routes for recalls, warranty questions, customer experience, and owner support.
- Kia Canada Address: 180 Foster Crescent, Mississauga, Ontario L5R 4J5
- Kia Canada Consumer Assistance: 1-877-542-2886
- Kia Canada Website: kia.ca
- Kia Canada Contact: Kia Canada Consumer Assistance Center
Unfamiliar Kia Charges and Scam Warnings
If you see an unfamiliar Kia, Kia Finance, dealer, parts, warranty, roadside, app, or service charge on your statement, compare it with your repair orders, finance account, dealership invoices, maintenance plan, Kia Connect account, or recent service visits. Contact the dealer, Kia Finance, or Kia Customer Care if you do not recognize the charge.
You can also use ChargeOnMyCard.com to research confusing charge names. For fake Kia recall notices, phishing texts, fake warranty calls, theft-software scams, fake parts websites, or fake customer support numbers, visit ThinkItsAScam.com.
Kia Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include dealer escalation problems, finance and repossession confusion, warranty and engine repair complaints, oil consumption disputes, service delays, Kia Customer Care frustration, seat material or interior-quality issues, advertising complaints, and difficulty getting a response from corporate-level contacts.
These reviews are individual customer experiences and may not represent every Kia dealer, service manager, warranty representative, finance account, vehicle, or customer care interaction. When sharing a review, describe the general issue and outcome, but do not post private VINs, loan numbers, license plates, phone numbers, email addresses, home addresses, or payment details.
About Kia America
Kia America is the U.S. sales, marketing, and distribution arm for Kia vehicles. Kia Corporation is a South Korean automaker with a global vehicle lineup that includes sedans, SUVs, hybrids, plug-in hybrids, electric vehicles, and commercial mobility products. Kia America’s headquarters is located in Irvine, California.
Older references may use the name Kia Motors America or Kia Motors headquarters. The current U.S. name is Kia America, and the current Kia USA headquarters address is 111 Peters Canyon Road, Irvine, CA 92606.
Kia Competitors and Related Corporate Office Pages
Kia competes with major global and U.S. automakers. If you are comparing automotive headquarters, complaint routes, warranty escalation options, or corporate office contact information, these related pages may help:
- Hyundai Corporate Office
- Toyota Corporate Office
- Honda USA Corporate Office
- Ford Corporate Office
- Jeep Corporate Office
- Chevrolet Corporate Office
Related Resources
- Official Kia Customer Care Center
- Official Kia Recalls Page
- Official Kia Anti-Theft Support
- Kia Owners Portal
- Find a Kia Dealer
- Kia Finance America
- NHTSA Recall Lookup
- Report a Vehicle Safety Problem to NHTSA
- Submit a Consumer Finance Complaint to the CFPB
- Kia Customer Service Numbers on CSN
- Research Auto, Finance and Dealer Charges on ChargeOnMyCard.com
- Auto Warranty, Recall and Fake Support Scam Warnings on ThinkItsAScam.com
- Company Reviews on ZeroStars.org
- Corporate Offices in California
Frequently Asked Questions About Kia Corporate Office
What is the Kia corporate office address?
The Kia corporate office USA address is 111 Peters Canyon Road, Irvine, CA 92606. This is the Kia America headquarters address.
Where is Kia headquarters USA?
Kia headquarters USA is in Irvine, California. The Kia USA headquarters address is 111 Peters Canyon Road, Irvine, CA 92606.
What is the Kia corporate office phone number?
The Kia corporate office phone number is 1-949-468-4800. For Kia Customer Care, call 1-800-333-4542.
What is Kia headquarters in Irvine?
Kia Irvine headquarters refers to Kia America’s corporate office at 111 Peters Canyon Road, Irvine, CA 92606. This is the U.S. headquarters for Kia America.
Where is Kia North America headquarters?
Many searches for Kia North America headquarters refer to Kia America’s corporate campus in Irvine, California. The U.S. headquarters address is 111 Peters Canyon Road, Irvine, CA 92606.
What is Kia Motors headquarters?
Kia Motors America is now known as Kia America. The current Kia America headquarters address is 111 Peters Canyon Road, Irvine, CA 92606.
How do I escalate a Kia warranty complaint?
Start with the dealer’s service manager, then open a Kia Customer Care case at 1-800-333-4542. Save repair orders, maintenance records, mileage, photos, diagnostic reports, and warranty decisions. If unresolved, write to Kia America, Inc., 111 Peters Canyon Road, Irvine, CA 92606.
How do I report a Kia recall or safety problem?
Check your VIN through Kia’s official recall page and NHTSA’s recall lookup. If you believe your vehicle has an unresolved safety defect, you can file a complaint with NHTSA.
Can I post my VIN, finance account, or license plate in the comments?
No. Do not post full VINs, license plate numbers, loan numbers, account numbers, addresses, phone numbers, email addresses, payment records, or other private personal information in public comments.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate office, headquarters, address, phone number, complaints, and review information for major companies for many years. This page is updated to help readers find the correct Kia corporate office, understand the difference between headquarters and customer care, and review common complaint themes before escalating an issue.
Page Update Note
This Kia corporate office page was updated on June 27, 2026, to correct the Kia America headquarters address, update Kia Motors naming to Kia America, verify the corporate phone number, customer care number, support routes, recall resources, complaint escalation guidance, image recommendations, and current COH review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Kia America, Inc., Kia Corporation, Kia Finance America, Kia Canada, Hyundai Motor Group, or any Kia dealer. This page is for informational and review purposes only. Company addresses, phone numbers, support routes, warranty terms, recall eligibility, finance policies, dealer procedures, and hours can change. Contact Kia directly for the most current information.
Share Your Experience with Kia
If you have contacted Kia corporate office, used the Kia headquarters USA address, called the Kia corporate office phone number, opened a Customer Care case, worked with a dealer, filed a warranty complaint, contacted Kia Finance, or tried to resolve a recall, engine, repair, roadside, app, theft, or payment issue, please share your experience below. Your review can help other readers understand which complaint routes worked and which issues still need escalation.
