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Do not prioritize customers! First 6 weeks of my membership were great..it’s a newer place so it’s pretty clean. Issue I have is when something breaks it’s takes weeks or months to fix. steam room is a major reason why some of us go to the one in Washington twp , Michigan ..when it goes down there should be someone to come fix it within 48 hours not 3 weeks..I heard it was down for 5 months before I signed up there…the sauna has been down for 6 months because of a lawsuit with infrared. So why not just go back to the rocks? It’s not that difficult. If I wanted to just work out I would save lots of money and go to a planet fitness..few other minor issues. No weight scale in the locker room…need more wiping stations so we don’t have to walk across the gym to get wipes to clean station. maybe dryers in the locker rooms so our shorts are soaking wet when we put them back in our bags like lifetime has…steam rooms need a push button for steam instead of the heat knob. Everyone thinks it’s a timer and turn it and thats how it breaks.

On Wednesday 1/13/23 on the sixth treadmill from the left if you are looking from the floor at the row of treadmills. To my right, I noticed a treadmill with a tear on the walkway. After I was done on the treadmill I walked to the front desk and spoke with Angle to told me he was the general Mgr. I told him this issue should either be locked out or that he may want to tape an 11 1/2 X11 sheet of paper with an out-of-order. This morning at around 11:00 am I was on the tread mill the the tear was there and the machine is not labeled. I spoke with Angel, and I told him that it is a tripping hazard and that folks up to 80 years old are on these machines. I told him that I am 69 years old and that over my career, I have had to take employees due to preventable accident incidents. When he continued to make excuses I pressed the issue. His response was “I will formulate a plan with the maintenance dept and we will take care of it”. Really? I said some older people can trip and get injured and his response was. We have our members sign a release so I am not worried about getting sued. (Really a known safety issue that is ignored, what lawyer wants to get on this potential case) Is this the normal method of operation of LA Fitness? And, who is coaching this individual? The Lack of concern for a tripping hazard that can cause an injury is Outrageous. I have been a mid-level manager for over 30 years. In such as Coors Brewing Co. in Golden, Colorado, Waste Management, or AT&T, allowing a known safety issue to exist is grounds for termination in these companies. I do not know what your policy is, however as upper-level managers, and you okay with this? I am a USN veteran I have seen several serious injuries in my career that were preventable. The attitude of the GM at the Palm Bay Fitness Center is alarming at best.

LA Fitness, Poor service. Trying to cancel this membership is a nightmare. Where to start, kids club never open, machines never clean, locker room and bathrooms are disgusting, called multiple times to try and cancel and they wouldnt let me. Never given towels or anything to wipe the machines down.

LA Fitness, Your Port Jefferson NY location in Suffolk County has had equipment out of service for months. All leather is ripped on many machines leg Bilateral curls and so on. Management complacent on fixing it. I’m ready to cancel unless this is addressed. Bathrooms dirty as well.

LA Fitness, Yoga Instructor – Stratford/Trumbull, CT Sharron M. Zero Star. I have had an issue (or should I say issues) with Sharron M. a Yoga instructor at your Stratford and Trumbull locations. She may work at other locations, but these are the ones that I frequent lately. I have been an LA Fitness member since I joined in Norwalk back in 2000. I moved from Wilton to Stratford three years ago and joined Esporta/LA Fitness. I have been practicing Yoga since I was 16 years old. I am 66 years old now! I was certified for many years starting in 1987 through 2001, I was married then and did not renew. Currentlly I am in a program to get my full certification that does not need renewal. Anyway, I have taken Sharron’s classes on and off for a couple of years. Frankly, she is the worst teacher of Yoga I have ever had. She is gruff and does not have technique. She reads from a folder and loosely shows what you need to do, and her voice is deep and indistinguishable. In other words, one cannot make out what she is saying all the time. But she thinks she is the best Yoga teacher in the state (perhaps the country). At least a dozen times she has belittled the course I am taking which has half of it online. The teachers are in India, and they watch you and correct. Also, you must go to seminars and workshops they hold in different states for a number of courses. The course work is intensive. But she thinks because she went to a school in Stratford, CT she is so much better. I studied in New York City in the 1980s. I will not argue with her on this account let her think whatever she likes. Today took the cake. I have a new cell phone. I honestly don’t know if it is turned off, on, or muted. I got a call in class said, “So sorry thought it was off.”. Hung up on call and thought I turned off. It wasn’t and I got another call I then ran out the room. I never got a call in Her class before. This unfortunately was bad news. My brother had another heart attack and was in intensive care. I came back to the room, not even thinking, just so upset. She yells out, “You are rude! Is your phone off now? Not just muted.? You disrupted everyone here and you are inconsiderate.” I said to her I would never be inconsiderate, and I thought the phone was off. She had a few people give me dirty looks. Which clearly indicates she was badmouthing me as I took the call outside.

This is not a Yoga professional. She doesn’t live what she preaches (or reads from her book), no compassion. No CONSIDERATION. She didn’t even think maybe that I had a new phone, or thought it was off. Just nasty, negative. A Yoga professional would have come over to me quietly and said something in a gentle way. And even if a few students protested, she/he would have assured them that it would be handled quietly and appropriately. Not yelling out as if I am five years old. Even in elementary school today a teacher couldn’t embarrass a child!! I would not have done that to a student or a client in my business. I have never had a Yoga teacher be so gruff and rude. And again, from day one I noticed this in her, but would take her class when either I have not been on my practice for a day or two or could not get into a Good teacher’s class. I am sure I am not first to complain about Sharron M. I certainly will not be the last. Even Paul who fills in at clubs who has a physical disability exemplifies the humanity, gentleness, and humility that a Yoga teacher should. I never had a problem with other instructors anywhere before. I know it is difficult to get instructors. But really? Queen Bee needs her bonnet to be stung. In life things happen and today I had two calls, which were urgent mind you, that I did not expect. And I thought my new phone was off. In fact, when I came in at noon, I said to the man at front desk this is a new phone it will take me a minute to retrieve my information. She sends off negativity. Bad energy. Nasty disposition. Not a Yogi. Not a Kind person.