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Marcos, Terrible customer service. I called to order a pizza using the TV ads saying pizzas were half off. I was told that was not even a thing. So I asked why not and this young man said I don’t know, So I order from them alot and in fact my last order was left outside by the front door of my apartment. So I was about to call and ask where my pizza was and after several words and excuses I asked to speak to a manager and this boy said why and would not let me speak to a manager and again why do you want to speak to a manager and I said about your attitude and how you talked to me and his words to me was Well nobody here cares. Wow is that who you want to be the face of Marcos?…So never again will I order from your company here in N Canton.

Marcos, We have been Marcos customers for years and receive promotional emails quite frequently. There are only two elderly folks in our household and a large deluxe pizza fits our needs and we have it delivered. You currently have a half off promotion running so I tried to order our usual and have it delivered. When I went to checkout, the App said we didn’t meet the required amount for delivery. I pay full price and get it delivered. You give me a deal but I can’t get it delivered because I didn’t meet a required amount. Bottom line- Lost sale and unhappy customer.

Marcos,Online ordering & Marcos in general. If you are ready this, you have most likely already had a bad experience with Marcos. Come to think of it, is there any other experience you could have with them. Their online order system is derelict. Has been for many years. You cannot place an online order in under 20 mins if you can complete one at all. As for customer service. It is non- existent. They have no use for use “customers” if they did, they would make it easy to contact the right person to get information and answers are to get constructive feedback (as you can see, I am past that point). My suggestion is when ordering and looking for a place to purchase, skip on past Marcos!

Marcos, Bad Managment. Messed Up My Delivery Order Then They Said They Would Refund The Salad Part, 4 Days Later Full Charge On Card Went Thru No Refund Of Course.. Get No Response From Emails To Them…Deandre Put Me On Hold For 30 Minutes To Get An Answer And Then Manager Day Said Would Refund After Driver Clocked Out. Will Not Order There Again Plenty More Pizza Places That Are Better. I Enclosed A Pix Of Salad Dont Know If There Was A Shortage Of Lettuce But It Was Full Of Banana Peppers, Feta And Olives Looked Disgusting.

Marcos, We love our Marcos. This is Not a complaint, but rather bringing to your attention and error. Receive a “Free Pizza” coupon with the following code in bold print: UN2Q7LXB48L4S9VP. We were working in the yard and decided to use the delivery. I always tip $10 because we’re about 8 miles away. Anyway, the sweet young lady on the phone was having trouble and I heard her call for the manager. He too was pleasant and apologetic and stated that the code kept coming up as “used multiple times”…but if I came down and brought him the coupon he could discount the pizza. We simply canceled for today…got our delivery elsewhere…and I intend to continue to use Marcos. Thought you should know.