M&T Bank Corporation is headquartered in Buffalo, New York, with its corporate office associated with One M&T Plaza, Buffalo, NY 14203. This page provides M&T Bank corporate office and headquarters details, including the corporate address, corporate phone number, complaint routing, mortgage escalation tips, fraud guidance, and review information for customers who need help reaching the right department.
M&T Bank Corporate Office and Headquarters Contact Information
- Company: M&T Bank Corporation / M&T Bank
- Corporate Office / Headquarters: One M&T Plaza, Buffalo, NY 14203
- Investor Relations Address: One M&T Plaza, 13th Floor, Buffalo, NY 14203-2399
- Corporate / General Inquiries and Complaints: 1-716-635-4000
- General Service: 1-800-724-2440
- Official Website: mtb.com
- Official Contact Page: M&T Bank Contact Information
About M&T Bank Headquarters
M&T Bank is a regional banking company with headquarters in Buffalo, New York. The company offers personal banking, business banking, commercial banking, mortgages, credit cards, consumer loans, online banking, mobile banking, wealth management, trust services, and treasury management. M&T Bank Corporation also includes Wilmington Trust, National Association.
For corporate-office searches, One M&T Plaza is the key headquarters address. For most account-specific problems, however, customers should start with the department tied to the account type before escalating through corporate or written complaint channels.
M&T Bank Phone Numbers by Department
- General banking and account service: 1-800-724-2440
- Credit card inquiries: 1-866-279-0888
- Online and mobile banking: 1-800-790-9130
- Mortgage inquiries: 1-800-724-2224
- Business banking inquiries: 1-800-724-6070
- Commercial card servicing: 1-800-443-8671, option 4
- Treasury management service team: 1-800-724-2240
- Investor relations: 1-716-842-5138
How to Contact M&T Bank About a Complaint
For an M&T Bank complaint, begin with the department connected to the issue. Checking, savings, debit card, fraud, or general account problems should usually start with general service. Mortgage servicing issues should go through mortgage support. Credit card problems should go through credit card support. Business, commercial card, ACH, direct deposit, and treasury management concerns should use the business or treasury route.
Before escalating, ask for a case number, dispute number, fraud claim number, or written explanation. Keep copies of account statements, mortgage notices, escrow letters, payment confirmations, emails, screenshots, branch notes, and any written responses. Do not post account numbers, card numbers, Social Security numbers, passwords, PINs, tax documents, mortgage documents, or private banking details in public comments.
Mortgage, Escrow, Tax, and Insurance Complaints
Some M&T Bank complaints involve mortgage servicing, escrow payments, homeowners insurance, property taxes, loan transfers, payoff requests, late fees, or missing documents. If your mortgage was transferred to M&T, keep the welcome letter, transfer notice, prior servicer records, payment confirmations, tax bills, insurance declarations page, and escrow correspondence.
For mortgage inquiries, call 1-800-724-2224. For formal written mortgage or home-equity error resolution requests, use the mailing address listed by M&T for that issue and clearly describe the error, dates, amount involved, and the correction or information requested.
Fraud, Phishing, and Fake Support Number Warning
Bank customers are often targeted by phishing emails, fake fraud alerts, spoofed caller ID, text-message scams, search ads, and fake support numbers. Use mtb.com, the M&T mobile app, the number on your card or statement, or the official M&T Help Center before sharing information.
If you believe fraud has affected your M&T account, call 1-800-724-2440. Do not share passwords, PINs, one-time verification codes, online banking credentials, full account numbers, or wire instructions with anyone who contacts you unexpectedly. Suspicious emails can be forwarded to ph******@*tb.com.
Escalating an Unresolved M&T Bank Complaint
If your issue remains unresolved, send a concise written complaint to the correct M&T mailing address for the department involved. M&T lists separate addresses for statement errors, mortgage payments, mortgage correspondence, credit card payments, credit card correspondence, consumer lending, mortgage and home-equity error resolution, and legal documents.
For formal corporate correspondence, use M&T Bank Corporation, One M&T Plaza, Buffalo, NY 14203. For unresolved consumer financial issues, customers may also consider complaint routes such as the Consumer Financial Protection Bureau or Federal Reserve Consumer Help, depending on the account type and issue.
M&T Bank Reviews and Complaints
CorporateOfficeHeadquarters.com includes a space for customers to share reviews about M&T Bank corporate office, mortgage servicing, branch experiences, account access, credit cards, fraud support, online banking, and business banking. A visible COH review describes frustration with mortgage servicing after a loan transfer, including concerns about homeowners insurance, county taxes, repeated calls, and plans to file a CFPB complaint.
Individual reviews may not represent every M&T Bank branch, department, or account experience. When leaving a review, include the account type, department contacted, general issue, dates, and whether M&T provided a case number or written response. Do not post private financial information.
Common Reasons Customers Contact M&T Bank Corporate Office
- Corporate office or headquarters address questions
- Mortgage servicing, escrow, tax, or insurance complaints
- Checking, savings, debit card, or account access issues
- Credit card disputes, payments, or billing concerns
- Fraud, phishing, suspicious messages, or unauthorized activity
- Online banking, mobile app, Zelle, Bill Pay, or transfer problems
- Business banking, commercial card, ACH, or treasury management issues
- Branch service, banker follow-up, appointment, or document concerns
Competitors and Related Corporate Office Pages
M&T Bank competes with regional and national banks across personal banking, business banking, commercial banking, credit cards, mortgages, and wealth management. Related corporate office pages include PNC Bank Corporate Office, Truist Corporate Office, KeyBank Corporate Office, Citizens Bank Corporate Office, Fifth Third Bank Corporate Office, and Chase Corporate Office.
Related Resources
- M&T Bank Customer Service on CSN
- Official M&T Bank Contact Information
- M&T Bank Mailing Addresses by Department
- M&T Bank Help Center
- M&T Bank Fraud FAQs
- Submit a CFPB Complaint
- Federal Reserve Consumer Help Complaint Form
Frequently Asked Questions About M&T Bank Corporate Office
Where is M&T Bank corporate office located?
M&T Bank Corporation is headquartered at One M&T Plaza, Buffalo, NY 14203.
What is the M&T Bank corporate office phone number?
M&T’s investor relations contact page directs account support, general inquiries, and complaints to the M&T Help Center or 1-716-635-4000.
What is M&T Bank’s general service number?
M&T Bank general service can be reached at 1-800-724-2440, 24 hours a day, 7 days a week.
How do I file a complaint with M&T Bank?
Start with the department tied to your account or issue, ask for a case number, keep written records, and use the correct written mailing address if the matter remains unresolved.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint, review, and escalation information for major companies. This page is intended to help readers identify the correct corporate office and complaint-routing options for M&T Bank.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with M&T Bank Corporation, M&T Bank, Wilmington Trust, the FDIC, the Federal Reserve, the CFPB, Zelle, or any financial institution. This page is for informational purposes only. Contact details, mailing addresses, department hours, support procedures, fraud-reporting steps, and complaint options can change. Confirm important information directly with M&T Bank before sharing sensitive financial information or mailing documents.
Share Your Experience
Have you contacted M&T Bank corporate office, mortgage support, credit card support, online banking support, business banking, treasury management, a local branch, or fraud support? Share your experience in the comments below. Do not post private information such as account numbers, card numbers, Social Security numbers, passwords, PINs, one-time codes, mortgage documents, tax documents, or private screenshots.