Reach Out To Pizza Hut Corporate Office – Review and Complaints 

Pizza Hut, I ordered online & gave the driver a 25% tip above the delivery fee. My charge card shows the correct amount but the receipt taped on the pizza box does Not show the additional tip. How does the driver know he got the extra tip if it is not on the receipt? Why isn’t the tip listed?

Pizza Hut, Not one But Both!??; The Worst. First pizza-thin crust (with cheese and Mushroom) Undercooked. Crust similar to a piece of Cardboard Tasted like they used gluten free dough. Pathetic excuse for pizza crust! could not eat. Second pizza. Raw dough in center and mid-center of pie. Half cheese mushroom Half Caramelized Onion/ Mushroom. Placed it in our toaster oven…to try and ‘cook’ it We hardly even ate 1 slice each! It made Both of us sick (sore stomach- like a lead sinker) Discarded Both pizzas in the trash. This was a complete waste of our money, appetite and time. Your staff and your company should be extremely Ashamed of this product. I don’t think that we’ll ever be back again. $38.24 for the Worst meal I have had in as long as I can remember. I think that we deserve a refund.

I’d like to know why your company spends so much time on advertising and not enough updating the outdated dilapidated buildings around the country. We are at the one at 1127 Erie Blvd, Rome, NY 13440 and it’s got ripped seats, flys on the windows, rickety furniture, chairs from the ‘80s, the bathroom hand dryer didn’t work, ceiling needs painting, my butt feels the wood under the cushion on the seat, tabletops are worn…..why aren’t you updating these buildings? Have you seen your ratings on Yelp and others? This place has a 2.5. I’d rate it lower because of the dumpy inside. There’s a vacuum in the corner behind a booth in the dining area. I’ll try attaching pictures but why aren’t they updating?

Pizza Hut, Pizza never came. We placed an order that never came. I called after over 45 minutes late and they said that it should be ready for the oven any minute. Pizza Hut called back after another 45 minutes indicating that they didn’t have a driver.

Pizza Hut, Lousy service. Just how long is this going to continue? Your customer service is pathetic.You have been saying 3 days every time you reply. My first email to you was on Oct 26th, 2024. Just send me 2 coupons for 2 free Large Meat Lovers Pizzas for all the headache, time.and suffering I have gone through over this ordeal. Just like I said before, the elderly are swept under the rug hoping they will forget about the problem. I’m 74 years old recovering from Liver Cancer and my mind is still intact. We couldn’t even go inside to pick up our pizza. Doors locked. We can’t afford to pay over $20 for a pizza that looked like it was thrown together from other pizzas and have to stand out in the heat in Phoenix, Arizona waiting for our pizza.Two Coupons For Two Free Large Meat Lover Pizzas Is In Order. Almost a month has passed, no response. Send me Free coupons for 2 Large Meat Lovers Pizzas. Oct. 26th 2024 was my first email. Haven’t heard a word from you. Why? I’m 74 years old recovering from Liver Cancer and really don’t have time and patience to do this for who knows how long. I have been swept under the rug again by big business. Just send me a coupon for 2 Large Meat Lovers Pizza and we can have this resolved. Thanks for the Two Free Large Meat Lovers Pizza Coupons in advance. Send to the address below.