Reach Out To Pizza Hut Corporate Office – Review and Complaints 

Pizza Hut, Not one But Both!??; The Worst. First pizza-thin crust (with cheese and Mushroom) Undercooked. Crust similar to a piece of Cardboard Tasted like they used gluten free dough. Pathetic excuse for pizza crust! could not eat. Second pizza. Raw dough in center and mid-center of pie. Half cheese mushroom Half Caramelized Onion/ Mushroom. Placed it in our toaster oven…to try and ‘cook’ it We hardly even ate 1 slice each! It made Both of us sick (sore stomach- like a lead sinker) Discarded Both pizzas in the trash. This was a complete waste of our money, appetite and time. Your staff and your company should be extremely Ashamed of this product. I don’t think that we’ll ever be back again. $38.24 for the Worst meal I have had in as long as I can remember. I think that we deserve a refund.

I’d like to know why your company spends so much time on advertising and not enough updating the outdated dilapidated buildings around the country. We are at the one at 1127 Erie Blvd, Rome, NY 13440 and it’s got ripped seats, flys on the windows, rickety furniture, chairs from the ‘80s, the bathroom hand dryer didn’t work, ceiling needs painting, my butt feels the wood under the cushion on the seat, tabletops are worn…..why aren’t you updating these buildings? Have you seen your ratings on Yelp and others? This place has a 2.5. I’d rate it lower because of the dumpy inside. There’s a vacuum in the corner behind a booth in the dining area. I’ll try attaching pictures but why aren’t they updating?

Pizza Hut, Ridiculously bad service. Almost 3 hours later and pizza isn’t here. After calling multiple times to cancel and being put on hold for 5 plus minutes each time. I called and asked to speak to the manager, he said it was already in route. 40 min later we called again and said cancel the order and refund us now. We were told it just went out so can’t do anything. We are leaving to go get dinner at this point. I will be reaching out to the bank to have the charge reversed. Do better Pizza Hut!

Pizza Hut, Website locked my account so I can’t order pizza and never sent an email to be able to log on again. I tried to log on and order pizzas and your site locked my account stating that I needed to go to my email to find an email to redo my password. It never showed up so I’m going to order either Dominos or Papa John’s.

Pizza Hut, Have repeatedly gotten bad products. Got Fettuccine with next to no sauce, have repeatedly gotten pizzas with missing product like sauce, meat and cheese. The store we order from is on Lima Rd in Fort Wayne Indiana. We usually spend at least $50 a shot when ordering. Sorry to say we’ll probably not be ordering anything ever again.