Many people search for the RaceTrac corporate office when they need the RaceTrac headquarters address, RaceTrac corporate office phone number, customer care help, fuel pre-authorization assistance, gift card support, rewards or mobile app help, store complaint routing, receipt help, or a corporate-level escalation path. This page provides RaceTrac headquarters information, corporate phone details, customer support routes, review themes, and complaint escalation tips.
RaceTrac Corporate Office and Headquarters Contact Information
RaceTrac is headquartered in Atlanta, Georgia. The company’s corporate office and Store Support Center are commonly listed at 200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339. RaceTrac’s official Contact Us page directs guests to its online contact form and Guest Engagement support for many customer issues.
- Company: RaceTrac, Inc.
- RaceTrac Corporate Office Address: 200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339
- RaceTrac Corporate / Home Office Phone Number: 1-770-431-7600
- RaceTrac Customer Service / Guest Engagement: 1-888-636-5589
- Guest Engagement Hours: Monday – Friday, 8 a.m. – 6 p.m. EST
- Fleet Fuel Card Support: 1-855-804-1457
- Official Website: racetrac.com
- Official Contact Page: RaceTrac Contact Us
- Official Store Locator: Find a RaceTrac Location
The RaceTrac corporate office phone number is best used for corporate-level matters. For most store complaints, fuel card questions, credit/debit disputes, pre-authorization holds, gift card issues, receipt requests, rewards problems, mobile app concerns, or store feedback, start with RaceTrac Guest Engagement or the official contact form so your concern can be routed to the correct team.
Choose the Correct RaceTrac Support Route
Before contacting RaceTrac headquarters, choose the support route that matches your issue. RaceTrac’s contact form includes topic options for common guest issues, including ATM errors, application status, credit/debit disputes, food and beverage, guest feedback, pre-authorization holds, gift card inquiries, receipt requests, store promotions, vendor applications, rewards, mobile app, donation and partnership requests, and video surveillance requests.
- Store complaint: Use the official RaceTrac contact form and include the store location, date, time, and issue details.
- Fuel pre-authorization hold: Contact RaceTrac Guest Engagement and your bank or card issuer if a pending hold does not clear in the expected timeframe.
- Credit or debit card dispute: Use RaceTrac’s credit/debit dispute topic and keep your receipt, pump number, transaction date, and card statement.
- Receipt request: Use the receipt request topic and include the store location, date, time, payment method, and purchase amount.
- Gift card issue: Use RaceTrac gift card support through the contact form or Guest Engagement number.
- Rewards or mobile app issue: Use the Rewards or Mobile App topic and include your account email or phone number, screenshots, and transaction details.
- Food, beverage, or cleanliness complaint: Include the store number or address, product purchased, date, time, and photos if appropriate.
- Fleet fuel card inquiry: Use RaceTrac Fleet Services or call 1-855-804-1457.
- Vendor application: Use the vendor or procurement route listed through RaceTrac’s contact process.
- Video surveillance request: Use RaceTrac’s video surveillance request route rather than the general guest feedback form.
What to Have Before Contacting RaceTrac Corporate Office
Having the right details ready can make a RaceTrac corporate office complaint easier to review. This is especially important for fuel holds, card disputes, receipt requests, gift cards, rewards issues, app errors, store cleanliness concerns, and food or beverage complaints.
- RaceTrac store location, address, city, and state
- Date and approximate time of visit
- Pump number if the issue involved fuel
- Receipt number, transaction amount, or card authorization amount
- Last four digits of the payment card only, if needed
- Photos of the receipt, pump screen, product, food item, restroom issue, or app error if helpful
- RaceTrac Rewards account email or phone number if the issue involves rewards or the mobile app
- Gift card packaging, receipt, and card details for gift card issues, but do not post full gift card numbers publicly
- Names or descriptions of employees or managers involved, if appropriate
- The resolution you are requesting, such as a corrected charge, receipt copy, gift card review, rewards credit, store follow-up, refund review, or written response
How to Escalate a Complaint to RaceTrac Headquarters
If your issue is not resolved through the first support route, use a clear escalation process. Keep your complaint factual and focused on dates, documentation, and the resolution you want.
- Start with the store if the issue happened at a location. Ask for the store manager or manager on duty if the concern involves cleanliness, food quality, employee conduct, or a same-day transaction issue.
- Use RaceTrac’s official contact form. Select the topic that best matches your issue, such as pre-authorization holds, credit/debit disputes, guest feedback, receipt requests, rewards, mobile app, or gift card inquiries.
- Call RaceTrac Guest Engagement. RaceTrac lists Guest Engagement at 1-888-636-5589.
- Save documentation. Keep receipts, screenshots, bank authorization records, gift card information, app screenshots, and any case or response emails.
- Ask for written follow-up. This is especially helpful for card disputes, fuel holds, missing receipts, rewards problems, or serious store complaints.
- Escalate to RaceTrac corporate office. For unresolved corporate-level matters, write to RaceTrac, Inc., 200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339, or try the RaceTrac corporate phone number at 1-770-431-7600.
Common RaceTrac Corporate Office Complaint Topics
Fuel Pre-Authorization Holds
Fuel pre-authorization holds are one of the most common gas station payment concerns. A card issuer may temporarily hold more than the final fuel purchase amount when a card is used at the pump. If the pending amount does not clear or the final posted charge is wrong, contact RaceTrac Guest Engagement and your bank or card issuer. Keep your receipt, pump number, date, time, store location, and card statement screenshot with private information hidden.
Credit and Debit Card Disputes
Credit or debit card complaints may involve duplicate charges, incorrect fuel amounts, failed pump transactions, ATM errors, or a posted charge that does not match the receipt. Use the credit/debit dispute topic on RaceTrac’s contact form and include the store location, date, amount, pump number, and receipt if available.
Store Cleanliness, Restrooms, and Guest Experience
Store complaints may involve restroom cleanliness, food areas, drink stations, customer service, employee conduct, safety concerns, or poor store conditions. Include the exact store address, visit date, time, and photos if appropriate. RaceTrac can usually review this type of issue more effectively when the location is clearly identified.
Food, Beverage, Coffee, and Product Complaints
If your concern involves food quality, hot food, coffee, fountain drinks, frozen drinks, bakery items, roller grill products, or product freshness, use the food and beverage or guest feedback topic. Include the item purchased, store location, receipt, photos, and whether you spoke with the store manager.
RaceTrac Rewards and Mobile App Problems
RaceTrac Rewards and mobile app complaints may involve missing points, login issues, app errors, personalized fuel pricing, mobile ordering, coupons, offers, or account access. Use the Rewards or Mobile App topic and include screenshots, your account email or phone number, transaction details, and device information if relevant.
Gift Card Problems
Gift card complaints may involve activation issues, missing balances, declined cards, e-gift card delivery, or confusion about card terms. Keep the purchase receipt, activation receipt, card packaging, and card details. Do not post full gift card numbers in a public review.
Receipt Requests
If you need a receipt from a RaceTrac purchase, use the receipt request topic on the official contact form. Include the store location, date, approximate time, purchase amount, payment method, and pump number if the purchase involved fuel.
Fleet Cards and Business Fuel Accounts
Business customers looking for RaceTrac fleet card help should use RaceTrac Fleet Services or the fleet card contact route. Keep your business name, fleet card account details, driver information, invoice, transaction records, and fuel location details ready.
Vendor, Donation, Partnership, and Video Surveillance Requests
RaceTrac’s contact page includes separate routing for vendor applications, donation and partnership requests, and video surveillance requests. These issues should use the correct official form rather than a public review or general customer complaint.
Racetrack Corporate Office Searches
Some users search for Racetrack corporate office or Racetrack headquarters when they mean RaceTrac. The official company name is RaceTrac, and the corporate office is located in Atlanta, Georgia.
Unfamiliar RaceTrac Charges or Possible Scams
If you see an unfamiliar RaceTrac charge, compare it with recent fuel purchases, store purchases, mobile orders, pending pre-authorization holds, gift cards, fleet card activity, or rewards account activity. For help identifying confusing billing descriptors, visit ChargeOnMyCard.com. If you receive a suspicious RaceTrac gift card message, fake coupon, fake fuel discount offer, phishing text, fake survey, or fake support number, visit ThinkItsAScam.com for scam warning and reporting guidance.
RaceTrac Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com are limited but useful. One recent reviewer complained about a dirty men’s restroom at a RaceTrac store on Pine Ridge Road in Naples, Florida. Another reviewer described a fuel purchase in Eustis, Florida, where a $30 gas purchase appeared as a much larger pending card authorization before being corrected or released.
These reviews are individual customer experiences and may not represent every RaceTrac location, transaction, restroom condition, fuel purchase, or support outcome. If you leave a RaceTrac corporate office review, include the store location, issue type, support route used, and whether the company responded. Do not post private information such as full card numbers, gift card numbers, receipts with personal information, home addresses, phone numbers, bank details, license plates, or employee personal information.
About RaceTrac
RaceTrac is a privately held convenience store and fuel retailer headquartered in Atlanta, Georgia. The company operates RaceTrac stores and is also associated with RaceWay, Metroplex Energy, Energy Dispatch, and other related fuel, convenience, and retail operations. RaceTrac locations sell fuel, food, beverages, coffee, snacks, frozen drinks, gift cards, and convenience items, and many locations also support rewards and mobile app features.
Because RaceTrac operates stores, travel centers, fuel programs, gift card services, fleet card programs, rewards, mobile app tools, and corporate departments, the correct complaint route depends on whether your issue involves a store visit, card transaction, app account, gift card, receipt, fleet card, vendor request, or corporate matter.
RaceTrac Competitors and Related Corporate Office Pages
RaceTrac competes with convenience stores, fuel retailers, travel centers, and regional gas station chains. Customers comparing corporate office information, headquarters contacts, complaint routes, and reviews may also visit:
- Wawa Corporate Office
- Sheetz Corporate Office
- 7-Eleven Corporate Office
- Casey’s Corporate Office
- TravelCenters of America Corporate Office
- Circle K Corporate Office
- QuikTrip
- Murphy USA
- Love’s Travel Stops
- Speedway
Related RaceTrac Resources
- Official RaceTrac Contact Us Page
- RaceTrac Store Locator
- RaceTrac Rewards
- RaceTrac Gift Cards
- RaceTrac Fleet Services
- RaceTrac Fleet Fuel Card Contact
- RaceTrac Store Support Center Careers
- RaceTrac Customer Service Numbers
- ChargeOnMyCard.com for unfamiliar RaceTrac charges
- ThinkItsAScam.com for gas station, gift card and coupon scams
- ZeroStars.org for broader company reviews
Frequently Asked Questions About RaceTrac Corporate Office
Where is RaceTrac headquarters?
RaceTrac headquarters is located at 200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339.
What is the RaceTrac corporate office address?
The RaceTrac corporate office address is RaceTrac, Inc., 200 Galleria Parkway SE, Suite 900, Atlanta, Georgia 30339.
What is the RaceTrac corporate office phone number?
The RaceTrac corporate office phone number commonly listed for the home office is 1-770-431-7600. RaceTrac Guest Engagement is listed at 1-888-636-5589.
What is the RaceTrac headquarters phone number?
The RaceTrac headquarters phone number is commonly listed as 1-770-431-7600. For customer service, store feedback, fuel holds, gift cards, receipts, rewards, and mobile app issues, use RaceTrac Guest Engagement at 1-888-636-5589.
What is RaceTrac customer service number?
RaceTrac Guest Engagement customer service is listed at 1-888-636-5589. RaceTrac’s official contact page says Guest Engagement is available Monday through Friday, 8 a.m. to 6 p.m. EST.
How do I file RaceTrac corporate office complaints?
Start with RaceTrac’s official contact form and choose the topic that matches your issue, such as guest feedback, credit/debit disputes, pre-authorization holds, receipt requests, rewards, mobile app, or gift card inquiries. If the issue remains unresolved, write to RaceTrac corporate office at 200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339.
How do I contact RaceTrac about a fuel pre-authorization hold?
Use the pre-authorization hold topic on RaceTrac’s contact form or call Guest Engagement at 1-888-636-5589. Also check with your bank or card issuer because pending fuel holds are often released by the card issuer after the transaction settles.
How do I request a RaceTrac receipt?
Use the receipt request topic on the official RaceTrac contact form. Include the store address, date, time, purchase amount, payment method, and pump number if the purchase involved fuel.
Is Racetrack corporate office the same as RaceTrac corporate office?
Some people search for Racetrack corporate office, but the correct company name is RaceTrac. RaceTrac corporate office is located in Atlanta, Georgia.
Where is RaceTrac office Atlanta?
RaceTrac’s Atlanta corporate office / Store Support Center is listed at 200 Galleria Parkway SE, Suite 900, Atlanta, GA 30339.
Why do people contact RaceTrac headquarters?
People contact RaceTrac headquarters for unresolved store complaints, fuel charge questions, pre-authorization holds, gift card issues, rewards and app problems, receipt requests, vendor questions, donation and partnership requests, fleet card questions, and corporate-level escalation.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and brands. We review official company pages, public records, support resources, and reader-submitted experiences to help users find the right route for corporate contact or complaint escalation.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with RaceTrac, Inc., RaceTrac Petroleum, RaceWay, Metroplex Energy, Energy Dispatch, Gulf Oil, any RaceTrac store, fleet card provider, payment processor, bank, card issuer, vendor, or related company. This page is for informational purposes only and is designed to help users find corporate office information, headquarters details, complaint routes, support resources, and customer review options. Contact details, support routes, phone options, fuel hold timing, gift card rules, rewards terms, fleet card policies, and store processes can change, so always verify important information with the official RaceTrac website, Guest Engagement, your bank, your card issuer, or the applicable support provider before sending private documents or making decisions.
Share Your Experience
Have you contacted RaceTrac corporate office, Guest Engagement, a store manager, gift card support, rewards support, fleet card support, or another RaceTrac support route about a complaint? Share your RaceTrac review below. Helpful reviews mention the store location, issue type, support route used, and whether the company resolved the problem. Please do not post private information such as full card numbers, gift card numbers, receipt images with personal data, home addresses, phone numbers, bank details, license plates, or employee personal information.