Verizon Corporate Office Headquarters HQ 

Verizon, Enough! Can I send You a bill? My issue is wrong info- repeatedly- in the Annapolis store. I was told my deal was $5/mo for 15 pro. I was in store every month for 4 months. At one point there were 3 people together talking. I asked them for help. I was told they were managers and I had to wait for a sales person. Today customer service tried to call them and they didn’t answer. When I got to store, customer service called me back and the 1 person there with 10 people waiting and the manager wouldn’t speak to her. Such poor, rude service.

Verizon worst anywhere. They added 2 lines. Failed to tell me I was in a contract for those 2 lines. Verizon gave my numbers to someone else, while I was paying for them. Till this day still haven’t heard from a manager or anyone after going in 3 different times to talk to a manager no response ever I will never do business with Verizon again as long as I live.

Verizon, Worst customer service I’ve ever experienced!!! I’ve been with Verizon for over 12 years and this by far is the worst customer service I’ve ever had!!! I’m so sick of my calls being sent to India!!! Then you go into a store and that’s a joke, the employees are extremely rude and have zero clue what’s going on… Ever!!!

After 19 years and 6 months Verizon e-mailed and texted me. They claimed I owed them $146.00. I looked at my recent credit card statement and noted they had automatically deducted $73.00 like they have done all these years. With all the scams on the internet I wanted to talk to an agent to straighten this out. Eventually I spoke to an agent who informed me that talking to her would cost me $10.00. I ask how cheap can you get? I agreed to pay $10.00. The agent said she would transfer me to someone else so I could complain about the $10.00 charge. Guess what? I got disconnected.

Verizon you to be consumer friendly what has happened to You?

Straight Talk Problem – only regimented off-shore customer service to contact. Their protocols will not let me move my Phone number to a new phone. Phone destroyed.