Walmart Corporate Office Headquarters – Reach Out 

Walmart, Molded donuts. I bought a bag of the white powdered donuts 2 days ago I took a bite of one and started throwing up so I went and broke open some of the other donuts and they were full of mildew, so I looked at the expiration date on it and they expired in August. Walmart needs to take care of this, ingesting mold is so very dangerous.

Walmart, Horrible Business and Customer Service Experience. Good morning. I placed an order on November 2nd for cat food (Order ending in 4049). I was told it would be delayed until November 3rd by 10 PM. Then, on the 3rd, I got another message saying the order was delayed again until the next day by 10 PM. At that point, I cancelled the order and was told my refund would be returned to my Healthy Benefits card. Today is November 11th, and I still haven’t received my refund. I called multiple times to check on it and kept getting different answers. One representative said I’d get it by Friday the 7th—nothing. Another said it was taking longer than usual but that I’d have it by Monday—still nothing. When I called again today, I was told that my refund was never even processed and that a new request would be submitted. On Saturday, I was promised a refund of $18.68 plus tax, and an additional amount for the inconvenience. I appreciate the apology, but honestly, I’m tired of dealing with all the confusion and misinformation. The customer service at the local store is terrible—I’ve called with simple questions only to have rude associates respond with, “Sorry for your luck,” and then hang up. That’s completely unacceptable. It feels like the overseas customer service team just tells people what they want to hear without actually resolving the issue. I’ve been a loyal customer, but this experience has pushed me to my limit. Between rising prices, poor service, and constant delivery delays, Walmart has gone downhill. I never received my order, I cancelled it, and I just want my money refunded. I shouldn’t have to wait this long or fight this hard to get a refund for something I never got. My pets couldn’t wait three days for food—I had to go out and buy it myself. At this point, I’m seriously considering taking my business elsewhere and sharing my experience so others know what to expect. Have a blessed day—but Walmart, please do better.

Walmart, What an embarrassment it must be for the employees of Walmart that Corporate won’t reinvest in one of the biggest issues Walmart has. Because the world’s banking system wasn’t good enough for Walmart, you devised your own. However, you corporate executives are too cheap to reinvest in their own system. Walmart doesn’t have tap pay and other industry standard ways to pay. Walmart has obsolete credit card processing equipment that is broken. You have to bend the card down, up, wrap it in plastic…to get the machines to read the card. This isn’t one or two in a particular store but a nationwide issue in all your stores. And the poor employees have to deal with it transaction after transaction! And corporate keeps rewarding themselves with bigger and bigger profits and paychecks , while turning their backs on the customers. Reinvest In Your Own Processing Equipment! Join the times going into 2026 and be proud of your corporation, instead of making it an embarrassment for the world to see.

Walmart, Delivery gone horrific! Teacher. Single Parent. Mom of 2. Teachers get paid once a month. I have to buy grocery and pay bills to last a month. I Have Always shopped online with Walmart for grocery. I Never have an issue except they bagged bleach with something and my floor matts were all bleached and they only offered a refund for the food. Today, 22 items out of of 56 were delivered which has never happened. I called CS and spoke with Rolly. Walmart? Rolly needs more training! I explained to him my situation and after 35-40 minutes he explained that in 10 days I should get a refund. 10 days? My kids will be frothing at the mouth in 10 days. Not Acceptable. Explained I had no money to purchase grocery Again! Oh well that is all they can do. Walmart? Is that what your purpose and mission is? I am just curious. After he said sorry this is all we can do and I begged him. I asked for a supervisor. After 15 minutes, Jefferson came on the line. Walmart? Jefferson had No empathy and certainly needs to review the “strengthening community” concepts. It Is Not Acceptable To Refund In 10 days for me. I’m not even asking for a refund today. I Need A Walmart Gift Card For What Was Not delivered!!! I am appalled and shocked by the lack of compassion and good will towards people. I’m not a freeloader, I’m raising two kids Alone!!! I don’t want the refund! I would like a gift card. Keep it all though bc if CS indicated they weren’t authorized and I spent 75 mins on the phone with them after a long week education the kids in high school Math. I Give Up Walmart!! You win, for now anyway. I am a Blogger, And It Has Just Began!!! These grocery items are not 53 items and just FYI look at the milk and where is the Gain!??

Walmart, Underwear delivered instead of an iPad. I ordered an iPad and paid $300 dollars. Got a pack of underwear instead. Called was promised to receive iPad in 2 days but was lied to. They were waiting for the $300 dollar underwear to arrive back to them. Called back was told that I was lied to the day before. Because Walmart can’t send the iPad until they received the underwear. Waited for over a half an hour and I still haven’t gotten a supervisor to answer the customer service representative who emailed for them to speak to me. This is the worst customer service I have ever had. They said if I needed the iPad faster I could order another one but I have to wait for a refund. The reason I needed it quickly is because my family member it is for is returning to Amsterdam on Thursday.