Walmart Corporate Office Headquarters – Reach Out 

Walmart, I purchased a freezer from Walmart July 9th in good faith. It came, damaged and mishandled the 11th. I called within minute of the problem and have been lied to every since. This is Aug. 24 2025! I have every call recorded as have they. Have been admittedly lied to over and over. I urge you to listen to the recordings, start to finish of them all. It really tells the story. I have security cameras and have also advised them that I have video proving everything I’ve said in this matter. I just want a damaged item I purchased in good faith replaced. They not only ‘refuse’, they think it’s funny to have lied to me for 2 months. At one point even admitting everyone I talked to lied and actions would be taken against them all. I guess they got promoted? I have contacted and reached out to everyone about this matter. You can’t even contact but one place no matter who you call? I will be in court Monday as I said I would and it will be more than just replacing a freezer now. They made it that way. I also will contact the news stations and news paper. Also every social media site I can find. This has went past anything I could ever imagine. The fact that Walmart would do this with no worries at all is really troubling.

Walmart, Refused to refund $534.11 for a delivery of an order that was never delivered! I order a swimming pool from Walmart and was informed I could pick it up the next day at the local store. The day I was supposed to pick it up I was emailed that it wasn’t available, and it could be shipped. When the delivery day came and I had no delivery; I called customer service and was told the pool had been delivered but could offer no proof of delivery, no signed invoice, no picture of the delivery, only the word of the shipper. When I informed them that the package, weighing 300 pounds according to the delivery order was not delivered I was informed a refund would be processed. Four phone calls later and still with no refund or proof of delivery I was finally told that the matter was closed, Walmart took the word of the trucking company who could offer no proof, and I would not be getting my money back since it was not a small amount of money. So, after a month of emails and phone calls they think it is over and they get to keep my $534.11! Not over by a long shot. I have emailed their ethics department and informed them that I will be filing a civil suit and ask for my money back in addition to damages due to the amount time I have spent on this issue along with the lies I was told by customer service every time I called, which I document names, times and the conversations. Wish I could give a negative star rating on overall rating!

Walmart, phone purchasing, and customer service. Excellent customer service in Wilton NY. For elderly and disabled people living at Saratoga Springs NY housing authority. Just wanted you to know, and hope you will support us. We have had many issues unfortunately with the ex director who was removed for the same issues we are experiencing with the current director of the ssha. It actually causes harm to the cell phones, android so much that people have to replace, or constantly go back to Walmart to purchase another one. Staff is always accommodating, pleasant, and listens to our dilemma which goes above and beyond their responsibility as an employee of Walmart. They should be acknowledged for this, as you can imagine customers are very distressed and vent their frustration only to find out later, it was not a defective phone, or service purchased at Walmart. Again, we are mostly talking about elderly or disabled people who don’t know what to do about it, and fear losing their housing. Thank you, again everyone loves Walmart. We know you do great things for the communities you serve. This is no way to treat the elderly, disabled and the poor in this great country of ours.

Walmart, Destroyed my engine and I can’t get any help! I took my car to Walmart for a Oil Change and my engine started shaking and making a loud noise. While driving to work my car cutoff on the freeway after leaving Walmart. And now I don’t have a vehicle. Walmart has not contacted me yet. Its been 2 weeks.

Walmart, Account Suspended Without Explanation. I was on vacation from May 8th to May 14th. When I returned and tried to place an online order, I discovered that my Walmart account had been suspended. I’ve been trying to resolve this issue for seven days now, but I keep getting the runaround. Customer service tells me an email has been sent with more information, but I haven’t received any communication at all. I’ve checked my inbox, spam, and junk folders — nothing. This is extremely frustrating, especially since no reason for the suspension has been clearly provided.