Reach Out To Wendy’s Corporate Office – Reviews & Complaints 

Extremely Poor Customer Service and Unsanitary Conditions at Wendy’s on 8645 S Stony Island contamination. To support my claims, I have taken numerous photographs as evidence to substantiate my complaint against this particular Wendy’s location. I am writing to express my deep disappointment and concern regarding the abysmal customer service and unsanitary conditions I experienced at the Wendy’s located at 8645 S Stony Island in Chicago, Illinois. I feel compelled to bring these issues to your attention as a loyal customer who values quality service and cleanliness. Firstly, the entire staff, including the manager, exhibited an alarming lack of professionalism and a consistently negative attitude towards customers. It was evident that they had no genuine intention to provide satisfactory service. If there were an option to rate them with a zero, I would have done so.

Furthermore, I was shocked to witness several other troubling occurrences during my visit. The breakfast service was terminated abruptly, a full thirty minutes before its scheduled end time. Additionally, I observed openly displayed mouse traps within the dining area, which is both unhygienic and concerning for the overall safety and well-being of customers. Equally disturbing was the blatant disregard for food safety protocols. The employees handling food did not wear gloves, posing a serious risk Given the gravity of these issues, I am resolved to take further action. I plan to initiate a door-to-door petition campaign, urging for the temporary closure of this Wendy’s branch until appropriate measures are implemented to ensure that the establishment operates with a competent and customer-oriented team. I trust that you will take my concerns seriously and undertake the necessary measures to address the deplorable conditions at this Wendy’s location. As a valued customer who has frequented Wendy’s for an extended period, I genuinely hope that this matter will be resolved promptly and effectively.

Wendy’s, Once again, lousy service. Another visit to Wendy’s in Alabaster against my better judgement proved that the service has not changed. The order I received was incorrect. Yes, I should have checked before I left. Obviously, the corporate office does not care about the bad reviews.

Wendy’s located in Lufkin Texas located on 1st Street. The hamburger patties were well overcooked almost to the point of burnt completely out of ketchup and no Frosty’s whatsoever and the restaurant look dirty very disappointed to the point where I will never set foot and that particular Wendy’s. I have always had nothing but excellent food from Wendy’s I was surprised. The Wendy’s located in Lufkin Texas on 1st Street is the worst Wendy’s I have ever set foot in. The hamburger patties were almost to the point of being burned and they were completely out of ketchup. As if that was not bad enough there were no Frosty’s available. The employees were rude in the restaurant was dirty. I will never set foot in this particular Wendy’s ever again.

Wendy’s, Equipment failure. The employees at the Pleasant Prairie WI are wonderful, but the last 2 times I’ve been there using the drive-through they have gotten my order wrong. So, I asked the gentleman who was working the window if he was having trouble with his headphones. He said yes that they’ve been having problems for awhile and their management has reported it to Corporate to get new headsets and they have been denied. This doesn’t make sense to me because their current equipment is failing and causing problems with their customers, by no fault of their own. Please resolve this issue and allow them to provide the best customer service possible. Thank you!

Wendy’s, I just got back from eating a Caesar Salad in the Sanford Maine Wendy’s. My salad consisted of wilted lettuce and 2 little tiny specks of parmesan. At least that’s what I presumed it was. It had no tomatoes in it. I paid over $8.00. That dining room was filthy and the boy taking my order hair was long and unbrushed . If the health inspector had been there they would not have passed inspection. I will not be going back there.