Reach Out To Wyndham Corporate Office – Review and Complaints 

Wyndham, Disappointed and Targeted at The Falls in Branson, Missouri. From May 21–28, 2025, I stayed at The Falls in Branson, Missouri, and unfortunately, it was one of the most disappointing Wyndham experiences I’ve had in over 40 years as a loyal timeshare owner. The trouble began right away. The exterior light on my unit stayed on 24/7 for the entire week—day and night—while no other units had their lights on continuously. This unusual attention made me feel singled out. To make matters worse, other VIP owners mentioned that they were told by resort staff that my guests and I were “trouble.” I haven’t been to Branson in over a decade, so I’m shocked at where this misinformation came from. I’ve invested over $120,000 in maintenance fees and have been a dedicated Wyndham owner for decades. I take pride in being respectful and following all resort rules. So, to be treated this way—with no factual basis—is both disheartening and unacceptable. I’m especially disturbed that my guests and I were targeted, while others who were actually involved in behavior issues were not held accountable. There was a moment during my stay when extended family members visited as part of a reunion. As soon as I noticed inappropriate behavior, I immediately addressed it and ensured it didn’t happen again. Yet, despite taking corrective action, security and staff chose to focus scrutiny on me, not those actually responsible. My guests left and did not return after that, and the issue was resolved quickly. I’ve never had an experience like this at any other Wyndham resort. Something has clearly changed, and it’s deeply upsetting to feel like I’m being unfairly profiled and disrespected after years of loyal membership. I’m asking Wyndham to look into this situation thoroughly and address how guests—especially long-term owners—are treated. Communication, professionalism, and fairness must be restored at this location. I would also appreciate a follow-up from a Wyndham representative who can help make this right and ensure future visits are handled with the respect all owners deserve. Thank you.

Wyndham, No provision for negative feedback! Does anyone actually read these besides other digruntled patrons? Last Saturday we checked out of Club Wyndham Sedona and soon realized that we had left something behind. Called right away. They wouldn’t send a staff person to the suite to retrieve it. Said that they would have to wait until the cleaning staff had finished their shift and turned in any lost objects. They would call us back. 14 hours later they hadn’t called so we called them. nothing had been turned in. On Monday I called to speak to the manager thinking that they would want to know that they might have a dishonest employee and an uncaring phone person. Got shunted into someone’s secretary’s voice mail. No callback. Left message on Thursday for Eric Noble. Still no callback! Tried to call head office to leave a complaint. I couldn’t without setting up an account for that purpose. This seems to be Wyndham’s policy. Ignore complaints!

Wyndham, Changes should be made. Hello, I am currently entry staying at Days Inn Delta UT. My husband is here for work. We have been here since January. There is a front desk employee that goes by the name of Bobby. He is rude and lazy. My husband has had encounters with him and I have witnessed how he treats customers. I ask myself why he still has a job? There is a couch in front office as you walk in and many days he lays watching TV or is sound asleep. When I go in for something he is on his phone, on the computer, or on the couch..or stepped away. He always has an attitude. I would like to commend Karen who also works at front desk. She is a lovely lady…and Tasha head of housekeeping who is amazing. She goes above and beyond. I am a Marriott, Hilton, IHG, and Drury reward member. We travel 90% of the time and are in hotels. The experience thus far has definitely been unfortunate. Sincerely.

Wyndham, Good Employee Skills! I stayed at AmericInn in Denver, CO on Tower Rd. The young lady that helped me on May 3, 2025 at the reception was Excellent. She really was a professional, so nice and most of all very helpful in my time of need. I was stranded at the airport, because of storms in Atlanta. She quoted me a reasonable price for a room. She did not pressure me into getting the room right away. I call other hotels and AmericInn was the right price for my budget. She told me a shuttle would be at the airport in 15 mins, and thankfully it was. I was extremely tired by this time, it was 2am in the morning. When I got to your hotel, she was so sweet and thoughtful. She handed me my room key in 10 mins and told me about the amenities of the hotel including breakfast and what time shuttles returned to the airport, so that I could pick up my car rental. AmericInn now has a new client! Thank you Cindani for being such a Nice, Sweet, Professional young lady. You were the Best person to deal with my situation and I Appreciate your Service so very much on that stressful day! Please congratulate on Cindani on her wonderful customer service skills. Cindani is a very welcome Employee to your establishment and it’s a rare quality in today’s society….Sincerely.

Wyndham, No Soap and Decaf Only. Railroad Pass Ramada Hotel, Henderson, NV. Old, smokey but clean – that is until you go to wash your hands in the bathroom. No soap! Reception stated soap for both buildings was on back order and neither had soap. Holiday Inn Express told me they had liquid soap and they don’t use bars anymore. Stay at Holiday Inn, yes it’s about $20 more but you get soap to wash your hands after morning constitutional, regular coffee and secure WiFi.