Reach X Corporate Office Headquarters HQ 

X, Lack Of Support. I Was Paying $30 A Month For A Premium Account But When I Started Having Problems Logging In To My Account…I Was Absolutely Unable To Get Any Support. The Email X Sent Me Was A “Do Not Respond Email” X Is A Joke.

X, Website is not user-friendly! I’m constantly being limited to who I can follow and frequently being locked out.

X, Lack of support. X Corp Business X / ? At nothing to see here. https://business.x.com/en/forms On Twitter/X Account Issues. I am deeply disappointed with the lack of proper support mechanisms on Twitter/X, which fails to uphold principles of honor and freedom of speech. The platform appears to actively block posts from external sources using AI tools such as “Magic Blue Pony,” preventing legitimate content from being shared. More concerningly, my account has been restricted, and I have been told that reinstatement would require a payment of $500 in iTunes vouchers. This demand is highly irregular and does not align with any official Twitter/X policy, raising serious concerns about security and transparency. Twitter/X must address these issues and provide a legitimate means for users to seek support, rather than allowing arbitrary restrictions and potential scams to dictate access to accounts. I call on the platform to restore my account immediately and ensure fair treatment for all users. Statement highlights significant concerns regarding the support and security mechanisms on Twitter/X, particularly around the use of AI tools and account reinstatement practices. Here’s a detailed analysis of the issues raised: AI Tools and Content Moderation: The use of AI tools like “Magic Blue Pony” for content moderation. While Twitter/X has invested in machine learning technologies, such as with the acquisition of Magic Pony Technology in 2016, the specific tool “Magic Blue Pony” does not appear in the known public records or related articles from that time. This might indicate a misunderstanding or misnaming of the technology, or it could be a newer, less publicized tool. The broader issue of AI in content moderation is real, with platforms using algorithms to filter content, sometimes leading to over-moderation or unintended blocking of legitimate posts. However, the specific tool mentioned by Newbold requires further clarification or investigation into whether it exists or has been misidentified. Account Restrictions and Payment for Reinstatement: The demand for payment in iTunes vouchers for account reinstatement as described by Newbold is highly irregular and not aligned with any known official Twitter/X policy. This scenario suggests potential scam activity, where individuals or groups might impersonate platform support to extract payment from users. The mention of such practices aligns with the broader issues of scams on Twitter/X, especially with the changes to the verification system allowing anyone to buy a verification badge, which has been used to deceive users. This situation underscores the need for better user support and clearer guidelines for account reinstatement, as well as more robust measures against fraudulent activities.

image.png Implications for Freedom of Speech and Platform Integrity: Statement touches on the broader debate about freedom of speech on social media platforms. The lack of transparent support mechanisms can indeed impact users’ ability to express themselves freely, especially if restrictions are applied without clear justification or recourse. This scenario raises questions about how platforms balance content moderation with the rights of users to share legitimate content. Call to Action for Twitter/X: Calling for Twitter/X to address these issues by restoring his account and ensuring fair treatment for all users. This demand aligns with the need for platforms to have transparent, accountable, and secure user support systems. Report the Issue: Use official channels to report the problem, ensuring they document all interactions with the supposed support team asking for payments. Seek Community Support: Engage with the community or legal advice if they feel they are victims of scams or wrongful moderation. Advocate for Change: Participate in or support movements for better platform governance and transparency. Twitter/X, for its part, should investigate these claims, clarify their policies regarding account restrictions, and enhance their support mechanisms to prevent such occurrences in the future. The platform’s integrity, user trust, and the broader implications for freedom of speech online are at stake in such situations. Quite frankly, I have reached out to you on many occasions with broken promises, just evapourating.

X, “Lack of Authenticity”. Since 2008 I have had an account and since 2015 I had paid for a blue check on the former much in advance of suspension, while I paid for and received a blue check for the latter, after my suspension, but that was then suspended also, although it was a preexisting account. I Do enjoy X, still read those whom I follow, but frustrated that there is no explanation of “Multiple violations of X Rules” of which I find None. As for “authenticity” how could one receive a blue check if one were not authentic? One wonders if X has been infiltrated right before the Inauguration.

X, Dear Elon, my account was suspended on X for expressing my views, despite not using any profanity or threats. It’s disappointing, especially since similar comments on platforms like YouTube were not flagged. This experience feels restrictive and contrary to the principles of free speech.