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AAA, Disappointing Experience My Family Has Been Members Since 2018 We Will Not Renew in Oct 2025. In November of 2024, I received a battery from AAA. This included installation and a 3-year warranty. On Tuesday, April 15th 2025, a AAA contractor was dispatched to assist me with the same vehicle. However, he came with only a jump box and no battery. He stated that he would reach out to AAA himself to inform them that he only gave me enough juice to make it home. He advised that I reach out to AAA myself as well. When I contacted AAA, I was informed that someone would be dispatched to replace the battery. On Wednesday, April 16th, I received a notification that a contractor was en route, however, no one ever showed up. I then received a follow up notification that my service request has been closed, and no requests can be addressed at this time. On Saturday, April 19th, I called to speak with a supervisor, and he stated that I used up all 4 of my service requests, I would need to pay $100 to have someone come out; however, the $100 can be refunded if it indeed turns out to be a battery issue.

AAA, Protect my ID does not address technical issues for me to sign in. I have a case# they will not contact me. Called local Tech office they do the same 6 Times no call back now on hold with AAA Corp Office who sent my call back to local office???

AAA, I would give Zero stars! I had my car stolen and lots of damage. I summited a claim 21 days ago and on the onset from filing AAA added to my problems. I should add that AAA doesn’t have insurance adjustor in NV and all commutations were done via email. 1. Kept requesting more, better photos and my dealership (2025 Toyota) to a point that they became very frustrated to the point that dealership couldn’t satisfy on going request (10 Sets Of Emails With Photos). Moving on the estimator got it in his hand 4 days ago with promise of settlement within 2 days, and it passed with requested from me asking for why no release to start work on my car and was told that their system has been down and will let me know when it came back up. Have the settlement as of this morning and getting parts on 18 days later. If AAA adjuster in my state my problems would have been resolved.

AAA Breach of Contract, I’ve had AAA automobile insurance for two years, and recently my vehicle was vandalized. I filed a claim, received a claim number, and was told to take my car to the shop of my choice. I also opted for a rental car through Hertz, expecting coverage based on my policy. My policy clearly states that I have $45 per day in rental coverage for up to 30 days. However, I was shocked to receive a text from Hertz informing me that I had exceeded a 14-day limit. Now they’re trying to bill me nearly $600 for the additional days. This is incredibly frustrating and feels like a clear breach of contract. I’ve never made a claim before, and I can’t understand why AAA would only cover 14 days when my policy states otherwise. Insurance companies shouldn’t be able to operate like this. I am extremely disappointed with AAA and hope they resolve this issue promptly

AAA, Towing! Requested a tow On March 25 for my truck that was Broken down Because It wouldn’t start. Sent Swinks towing to tow me and they left my Truck half way in the driveway and Half on City sidewalk! Said it wasn’t his problem! Called AAA back and got no Help. I have been a very long customer and to Have such terrible service is Unacceptable !