Reach AAA Corporate Office 

New roof, new house, new insurance, less than 1 1/2 yrs, $15,000…. Claim denied caused by water intrusion. Claims denied because Inspector, a real jerk and ignorant, thought the new roof, approved and inspected when I began with AAA was of poor quality. Can never claim any damage unless I replace the roof AGAIN. Well, good job to your claims department for keeping my money.

AAA, No stars in fact! My daughter was on her way home through Naples in FL yesterday, when her tire blew. It was getting dark and she called AAA. After a lengthy wait they said they had trouble finding her location though she gave it clearly to them, said they’d be there soon as they could. Then called me to let me know she was alone on a dark road where there were few cars passing then none at all. She called the local police, they never showed up. Finally she called them again after many calls and was told “It’s not worth our time to come and get you”. Unless she had called again she would not have known! Five hours alone on a desolate road she waited! Then she called the Sheriff. This is outrageous! What do you think her payment to you was for, AAA? She paid for a service you outright refused to give!

AAA, Roadside Assistance. I Am Very Disappointed With AAA Roadside (Non) Assistance Twice I Have Been Left Stranded Waiting For AAA Service Personal. First Time My Wife And I Were In Pigeon Forge (TN) October 1St 2022, After Making 3 Telephone Calls. I Was Told By An Operator That They Didn’t Have Anyone To “Jump Start’ Our Motorhome. We Were In The Pigeon Forge KOA, Thankfully They Had Jumper Cables. I Was Asked Several Times If I Was In Texas. I Told Them Exactly Where I Was. After Waiting For Almost Two Hours, I Received A Call, No One Was Coming September 15Th 2024 Our Daughter, Grandchildren, My Wife And I Were In Valley Forge, PA. When Our Motor Home Would Not Start Again. After Making Repeated Calls, And Telling The People Where We Were. Every One Of Them Asked If We Were In Texas, I Told Them I Was In Valley Forge National Park Welcome Center. The Last Person I Talked To, Hung Up On Me. Thank Goodness, Our Daughter And Son In Law Have Good Sam. Within 30 Minute Of The Call. A Tech Was On The Job. What Make Me Mad. Is That I Had Just Paid Our Policy A Couple Of Day Before We Left For Our Trip. When I A Made The Payment At The Round Rock (TX) Location, The People Thanked Me For Being A Valued Customer For The Last Ten Years. Somehow When You Are Standing By Your Vechile In 90 Degree Temp, You Don’t Feel So Valuable.

AAA, No service after 3 hours plus. We are 80 yo. We have had AAA since 1988. We waited over three hours for service. My wife called and they told us we were in evac zone (before Hurricane was due in over 30 hours) We were not in evacuation zone / it wasn’t even raining. AAA told us to get help on our own. I am furious with them. So much more to this story. We ended up calling a tow service. I will call corporate and make formal complaint. If I don’t hear from AAA within few days, I will take this further.

AAA, We called for help and nobody came. It’s a good thing we weren’t on the side of the highway in -20 degree weather! We could see service shops within a block or two!