People search for the Firestone corporate office when a tire purchase, auto repair, warranty issue, store complaint, credit card concern, alignment problem, service delay, or unresolved customer service case needs escalation. Firestone is part of Bridgestone Americas, so many Firestone headquarters and corporate office matters route through Bridgestone Americas in Nashville, Tennessee.
This page includes the Firestone corporate office address, Firestone corporate number, Firestone corporate phone number, Firestone headquarters details, complaint routes, review themes, and related CorporateOfficeHeadquarters.com links for tire, auto service, warranty, and repair issues.
Firestone Corporate Office and Headquarters Contact
The Firestone corporate office is connected to Bridgestone Americas, Inc. in Nashville. For local auto service complaints, customers should usually start with the Firestone Complete Auto Care store manager, then contact Firestone customer support, and then escalate to Bridgestone Americas corporate headquarters if the issue remains unresolved.
- Brand: Firestone
- Parent Company: Bridgestone Americas, Inc. / Bridgestone Corporation
- Firestone / Bridgestone Americas Headquarters Address: 200 4th Avenue S., Nashville, TN 37201, USA
- Firestone Corporate Phone Number / Bridgestone Americas Headquarters: +1-615-937-1000
- Bridgestone Americas Corporate Directory: +1-800-543-7522
- Firestone Complete Auto Care Customer Support: +1-800-752-0379
- Firestone Tire Product Support: +1-816-492-2038
- Firestone Credit Card / CFNA Support: +1-800-321-3950
- CFNA Customer Service Email: CF**********@**NA.com
- Official Firestone Tires Website: FirestoneTire.com
- Official Firestone Complete Auto Care Website: FirestoneCompleteAutoCare.com
- Bridgestone Americas Website: BridgestoneAmericas.com
Firestone Address and Phone Number Update
The Firestone headquarters address is tied to Bridgestone Americas at 200 4th Avenue S., Nashville, TN 37201. This is the current Firestone corporate headquarters route for people searching “Firestone headquarters,” “Firestone corporate headquarters,” “Firestone main office,” or “corporate office for Firestone.”
The main Firestone corporate number for Bridgestone Americas headquarters is +1-615-937-1000. Bridgestone Americas also lists a corporate directory line at +1-800-543-7522.
The older page listed 1-800-367-3872 as a Firestone home office phone number. For current customer complaints about Firestone Complete Auto Care stores, products, or services, Firestone now directs customers to +1-800-752-0379. For tire product questions, Firestone Tires lists +1-816-492-2038.
Choose the Correct Firestone Support Route
Calling the Firestone corporate office is not always the fastest way to resolve a local store or vehicle-service issue. Use the route below based on your problem:
- Current service appointment issue: Start with the service advisor, then ask for the store manager.
- Repair, alignment, brake, battery, or maintenance complaint: Contact the Firestone Complete Auto Care store that performed the work, then call +1-800-752-0379 if needed.
- Tire product question: Contact Firestone tire product support at +1-816-492-2038.
- Warranty issue: Keep your original invoice and return to the Firestone Complete Auto Care store that sold the part or performed the service.
- Credit card or financing issue: Contact CFNA at +1-800-321-3950 or CF**********@**NA.com.
- Online appointment or website problem: Use Firestone Complete Auto Care contact support or chat.
- Accessibility feedback: Contact Firestone Complete Auto Care customer support or email ac***********@***********************re.com.
- Unresolved corporate complaint: Contact Bridgestone Americas headquarters at +1-615-937-1000 or write to 200 4th Avenue S., Nashville, TN 37201.
What to Have Before Contacting Firestone Corporate Office
Before calling the Firestone corporate office phone number, Firestone Complete Auto Care support, or Bridgestone Americas headquarters, gather the details that help the company identify the store, vehicle, service, warranty, or payment issue.
- Firestone store location, city, state, and store phone number
- Service date, appointment time, invoice number, and repair order number
- Vehicle year, make, model, mileage, VIN, and tire size if relevant
- Names of the service advisor, technician, or manager you spoke with, if known
- Photos or videos of tire damage, alignment problems, dashboard warnings, damaged parts, or incomplete work
- Copies of estimates, invoices, diagnostic reports, warranty documents, and credit card receipts
- Credit card or CFNA account details only through secure support channels, not in public comments
- Dates and summaries of previous calls, chats, emails, or manager conversations
- A short written explanation of what happened and the resolution you are requesting
How to Escalate Firestone Complaints
Firestone complaints are easier to escalate when you have a timeline, receipts, and written documentation. This is especially important for tire installation delays, alignment problems, disputed repairs, warranty denials, unnecessary repair recommendations, credit card issues, vehicle damage, refund requests, and repeated store-level communication problems.
- Start with the store: Ask for the Firestone Complete Auto Care store manager where the service was performed.
- Ask for written details: Request the inspection notes, diagnostic findings, repair recommendations, and warranty explanation in writing.
- Keep the invoice: Firestone warranty claims generally require the original invoice or proof of service.
- Contact Firestone support: Call +1-800-752-0379 with the store location, invoice number, and complaint details.
- Request escalation: Ask for district, regional, or customer relations review if the store does not resolve the issue.
- Contact corporate headquarters: For unresolved matters, contact Bridgestone Americas at +1-615-937-1000 or write to 200 4th Avenue S., Nashville, TN 37201.
- Use outside options when appropriate: For credit card disputes, contact CFNA or your card issuer. For vehicle damage or unresolved repair disputes, consider your state consumer protection office, attorney general, or small claims options.
Common Firestone Issues and Complaint Routes
Tire Installation, Balancing, and Long Waits
Firestone complaints often involve appointments that take longer than expected, tire installation delays, missing tires, balancing problems, or a vehicle sitting in the bay without clear updates. Keep your appointment confirmation, invoice, store location, and timeline before contacting Firestone customer support.
Alignment Problems
Alignment complaints may involve a steering wheel that is no longer centered, pulling, uneven tire wear, dashboard warning lights, or a vehicle that drives worse after service. Return to the store quickly, ask for the alignment printout, and request manager review if the problem continues.
Brake, Battery, Suspension, and Repair Disputes
Some complaints involve repair recommendations, diagnostic fees, brake service, batteries, struts, shocks, spark plugs, suspension work, or vehicle issues that are not resolved after service. Ask for a written explanation of the diagnosis and compare it with the invoice and any warranty terms.
Warranty and Service Guarantee Questions
Firestone Complete Auto Care warranty claims generally require the original invoice from the store where the eligible part was purchased or service was performed. If a store denies warranty coverage, ask for the reason in writing and contact customer support with your invoice and service history.
Firestone Tire Product Support
If your issue involves Firestone brand tires, tire fitment, tire registration, tire warranty, or tire product information rather than a store-service complaint, contact Firestone tire product support at +1-816-492-2038 or use the Firestone Tires support form.
Firestone Credit Card and CFNA Issues
Firestone credit card complaints, payments, account access, promotional financing, rewards, interest, billing, or statement questions are handled through CFNA. Contact CFNA at +1-800-321-3950 or CF**********@**NA.com.
Refunds, Overcharges, and Charge Confusion
Refund or billing complaints may involve diagnostic fees, parts not received, services not completed, duplicate charges, promotional discounts, or credit card financing confusion. Compare the invoice with your receipt and card statement before escalating. If you still do not recognize the charge, contact the store, Firestone support, CFNA if applicable, and your card issuer.
Store Manager, Regional Manager, or Corporate Follow-Up
If a local Firestone store does not respond, ask customer support for escalation beyond the store manager. Provide the store number or location, invoice number, dates, photos, and a concise explanation of the unresolved complaint.
Fake Firestone Support Numbers and Auto Repair Scams
Be careful with fake Firestone support numbers, suspicious service emails, counterfeit coupon offers, fake tire rebates, and payment links that do not come from official Firestone, Bridgestone, or CFNA sites. Use FirestoneCompleteAutoCare.com, FirestoneTire.com, BridgestoneAmericas.com, or CFNA.com for verified support.
Firestone Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include tire installation delays, long waits despite appointments, alignment problems after service, disputed diagnostic charges, concerns about whether repairs were actually completed, poor local-store communication, and difficulty reaching the right person for follow-up.
There is also a positive/mixed review from a North Palm Beach, Florida customer who said the local manager apologized, refunded charges, and tried to make the situation right after a bad initial experience. Reviews on this page are individual experiences and may not represent every Firestone Complete Auto Care store, technician, manager, or support interaction.
About Firestone and Bridgestone Americas
Firestone is a major tire and auto service brand associated with tires, vehicle maintenance, repairs, batteries, brakes, alignments, oil changes, inspections, and automotive service. Firestone Complete Auto Care operates retail auto service locations, while Firestone Tires focuses on tire products and tire support.
Firestone is part of Bridgestone Americas, which is headquartered in Nashville, Tennessee. People searching for “Firestone corporate,” “Firestone corporate office,” “Firestone corporate headquarters,” “Firestone corporate number,” “Firestone main office,” or “Firestone complaints” are usually looking for Bridgestone Americas headquarters, Firestone Complete Auto Care support, tire product support, or a local store escalation route.
Related Firestone and Auto Service Corporate Office Pages
Readers looking for Firestone corporate office information may also find these related CorporateOfficeHeadquarters.com pages useful for tire, auto service, credit card, repair, and warranty complaints:
- Tires Plus Corporate Office Headquarters – related Bridgestone Retail Operations auto service brand
- Goodyear Corporate Office Headquarters – tire and auto service competitor
- Michelin USA Corporate Office Headquarters – tire manufacturer competitor
- NTB Corporate Office Headquarters – tire and auto service competitor
- Pep Boys Corporate Office Headquarters – auto service and tire competitor
- NAPA Auto Parts Corporate Office Headquarters – auto parts and service comparison
- AutoZone Corporate Office Headquarters – auto parts competitor
- Advance Auto Parts Corporate Office Headquarters – auto parts competitor
- Walmart Corporate Office Headquarters – Walmart Auto Care and retail comparison
- Costco Corporate Office Headquarters – Costco tire center and retail comparison
- Corporate Offices in Tennessee – related Tennessee headquarters pages
Firestone Competition
Firestone competes with tire stores, auto service centers, dealerships, warehouse clubs, and auto parts retailers that also offer tire or repair services. Competitors and comparison companies include Goodyear, Michelin, NTB, Tires Plus, Pep Boys, Walmart Auto Care Centers, and Costco Tire Centers.
Customers often compare these companies when dealing with tire prices, installation time, alignment quality, warranty handling, brake service, batteries, oil changes, appointments, store management, financing, refunds, and corporate complaint escalation.
Related Resources
- Official Firestone Complete Auto Care Website
- Firestone Complete Auto Care Contact Us
- Official Firestone Tires Website
- Firestone Tires Contact Us
- Bridgestone Americas Corporate Contacts
- Write to Bridgestone Americas
- Firestone Complete Auto Care Service Warranty Options
- Firestone Tire and Wheel Warranty Options
- CFNA Customer Support
- ChargeOnMyCard.com – use this if you see an unfamiliar Firestone, Bridgestone, CFNA, tire, auto repair, or service charge on your card
- ThinkItsAScam.com – use this for fake tire coupons, repair scams, fake support numbers, rebate scams, phishing emails, and suspicious payment messages
- ZeroStars.org – share broader company reviews and complaints
Frequently Asked Questions
Where is the Firestone corporate office?
The Firestone corporate office routes through Bridgestone Americas at 200 4th Avenue S., Nashville, TN 37201.
What is the Firestone headquarters address?
The Firestone headquarters address is Bridgestone Americas, Inc., 200 4th Avenue S., Nashville, TN 37201.
What is the Firestone corporate office phone number?
The Firestone corporate office phone number for Bridgestone Americas headquarters is +1-615-937-1000. For Firestone Complete Auto Care customer support, call +1-800-752-0379.
What is the Firestone corporate number?
The Firestone corporate number for Bridgestone Americas headquarters is +1-615-937-1000. The Bridgestone Americas corporate directory is +1-800-543-7522.
What is the Firestone corporate phone number for customer complaints?
For customer complaints about Firestone Complete Auto Care stores, products, or services, call +1-800-752-0379. If the issue remains unresolved, escalate to Bridgestone Americas headquarters.
What is Firestone main office?
Firestone main office searches usually refer to Bridgestone Americas headquarters at 200 4th Avenue S., Nashville, TN 37201.
How do I file Firestone complaints?
Start with the local Firestone Complete Auto Care store manager. If the issue is not resolved, call Firestone support at +1-800-752-0379. For unresolved corporate issues, contact Bridgestone Americas headquarters at +1-615-937-1000.
Who owns Firestone?
Firestone is part of Bridgestone Americas, which is connected to Bridgestone Corporation. In the United States, many Firestone corporate matters route through Bridgestone Americas in Nashville.
Who handles Firestone Complete Auto Care warranty issues?
Start with the Firestone Complete Auto Care store that sold the part or performed the service. Bring the original invoice and warranty details. If the store does not resolve the issue, contact Firestone support.
Who handles Firestone tire product questions?
For Firestone tire product support, call +1-816-492-2038 or use the Firestone Tires contact form.
Who handles Firestone credit card complaints?
Firestone credit card and Firestone Mastercard complaints are handled by CFNA. Call +1-800-321-3950 or email CF**********@**NA.com.
What should I do if Firestone recommended repairs I do not trust?
Ask for the diagnosis, measurements, photos, and written estimate. Consider getting a second opinion before authorizing expensive repairs. If you already paid and believe the work was unnecessary or not completed, escalate with the store manager and Firestone support.
What should I do if I see an unfamiliar Firestone or CFNA charge?
Compare the charge with your repair invoice, tire purchase, diagnostic fee, credit card payment, promotional financing, or CFNA statement. If you still do not recognize it, contact the store, Firestone support, CFNA, and your card issuer.
How can I avoid fake Firestone support numbers?
Use FirestoneCompleteAutoCare.com, FirestoneTire.com, BridgestoneAmericas.com, and CFNA.com. Be cautious with sponsored search ads, suspicious rebate emails, fake coupons, and anyone asking for gift cards, login codes, remote access, or unusual payment methods.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate office, headquarters, phone number, complaint, and review information to help readers find the correct escalation path. For Firestone, we focus on Bridgestone Americas headquarters details, Firestone Complete Auto Care support routes, warranty and credit card contacts, related COH auto-service pages, and reader-submitted review themes. We are not affiliated with Firestone or Bridgestone.
Page Update Note
This page was updated on June 26, 2026 to verify Firestone and Bridgestone Americas headquarters information, update Firestone customer support phone routing, add tire support and CFNA credit card contacts, expand complaint escalation guidance, summarize current review themes, include scam-warning information, and add related COH tire and auto-service links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Firestone, Firestone Complete Auto Care, Bridgestone Americas, Bridgestone Corporation, CFNA, or any related company. This website is for informational, review, and complaint purposes only. Company names, trademarks, service marks, and logos belong to their respective owners.
Share Your Experience
Have you contacted the Firestone corporate office, Bridgestone Americas headquarters, Firestone Complete Auto Care customer support, a local store manager, tire product support, or CFNA about a complaint? Share your experience below to help other readers understand how Firestone handles complaints, tires, alignments, repairs, warranties, credit card issues, refunds, and corporate escalation.
