Reach JCPenney Corporate Office 

JCPenney Store 1313 is in horrible condition. JCPenney, I went shopping at store 1313 during the Black Friday, November 30th, 2024, event and in the home department they had big yellow hanger bins collecting rain water from the roof. It was in several locations in the store and even in the walk way. Again, on January 9th, we went shopping again in the store 1313 and now it looks worse than before. The areas are caution taped off. We felt unsafe in the store, It looks as though the roof is falling in. The environment was safe and the employee that was back in that area. He was not worried about the shoppers he was concerned with his cell phone. I guess the next thing to do is contact the Health department since it seems to be a serious issue and apparently they are not concerned about the well being of their associates or customers. This Is a Serious Issue.

JCPenney, Where is my watch? I ordered a men’s Bolivia watch. The add on the JCPenney’s website. Said I would receive it on the 23rd of December. I ordered it on the 14th. And have yet to receive it. Last time I order anything on line from Penneys. And will tell others not to. Have a nice day.

JCPenney Merry Christmas. Very disappointed to see that JCPenney did not bother to say “Merry Christmas” on their website on Christmas Day.

JCPenney is terrible. I cannot reach anyone at your store. I have been doing business with you for 50 years and now they won’t even let my wife pick up a pair of my pants that I have already paid for no one at the store is available to talk to you on the phone. It’s a big joke. You have no operator. I’m tired of you guys. Goodbye.

JCPenney, Store Security. I opened a box of womens boots and found someone’s dirty shoes inside.The Manager On Duty thought this was very funny that someone got out of the store with $90.00 boots. I lost out as the boots were the only ones in my size. You need more security in your Bayshore NY store.