Reach Out To Ralphs Corporate Office – Review and Complaints 

Ralphs, I just know that if a Ralphs has a handicapped wheelchair, I can buy more. I live in terrible pain and when there’s no chair to ride I just get the bare basics . You might not think waiting in a line is harmless but when you’re in line it’s torture for some of us in pain. Bottom line I will buy more if I am riding in chair. In fact I wait to go to one that has a chair to get bulk items.

Ralphs, Over priced produce. Just came home from purchasing four pre packaged ears of corn at the bargain price of $5.99. Bad enough I had to pay that but to have a sign in front that says new lower price, really? Very insulting. Hince why I don’t shop at your market often. Thanks for the deal.

Ralphs in Tustin on Jamboree is great – especially Jesse and Joyce. Jesse and Joyce are amazing employees and have been for years. I am a loyal customer to the Tustin store – go Frank – great store. However, in the self checkout, there is a young that has brown hair and is not friendly, don’t put her there! Otherwise, great store with fantastic sushi and flowers!

Ralph’s, Misleading Pricing Practices. Ralph’s is the closest grocery store to our house, and while I occasionally shop there and can recommend their pharmacy, I find their pricing practices to be very misleading. From their flyers to the in-store signage, many items are advertised with large, prominently displayed prices that are significantly lower than what you’re actually charged at checkout. It turns out that to get the advertised price, you need to provide personal information, download their app, and go through additional steps. Since our store is near a large senior community, I worry that many customers may not realize they are paying much more than the posted price. This approach feels unfair and deceptive. Additionally, checkout lines are often long due to a lack of staff, as the store pushes self-checkout to cut costs. Using self-checkout adds to the frustration, as without jumping through all the necessary hoops, customers can end up paying significantly more than the advertised prices. While the produce is generally good and the store is well-stocked, I avoid shopping at Ralph’s unless it’s for a single item or I’m prepared to ask an employee for assistance in ensuring I’m charged the correct price. Many of my friends and neighbors in the area share this same frustration.

Ralphs, No Customer Service. I called the Canyon Country Village store to find out if they still had the Kendall Jackson Chardonay because I want a case. I called twice and was told to hold. I held over 30 minutes each time to no avail. If they were so busy they should have said they were short on staff and not made me wait. Horrible service!!! Please contact me because I’m ready to include my review on social media.