Reach Subway Corporate Office Headquarters 

Subway, Store would not honor a coupon! I had a coupon for a footlong for $7.99 and told I could only use for certain sandwiches and not what I wanted. The coupon didn’t limit the sandwich I wanted. I’m not happy not all.

Subway, I ordered online like I have the past few years from: Subway# 54049-0 ph 317-834-1320. Address: 77 Rob Hill Road Martinsville, Indiana 46151

Served by: 999997 on 04/12/2025@ 4:40pm TERM ID-Trans 1/XA-181049. I Have Never Received a subway sandwich as I did today, not just 1 sandwich but 3 different Subway sandwiches. Each on was not made as in the past. I called them & they apoligized, but never offered to fix or replace our purchase. I was in disbelief bc this store inside our Local Marathon Gas Station is always on top & perfection…clean & so forth, but today we were cheated for the $30.00 some dollars we spent. Nowadays that is a real treat. Is this how you instruct your stores or people who purchase your franchise to run the business? I will await your reply to see what you can tell me…..

Subway, Six inch sub! I visited a Subway on Edgwater Drive in Orlando with a friend yesterday. I ordered a six inch cold cut sub. First of all your prices are rediculious for what you receive. The bologna was so thinly slices I barely knew it was on there. And, then the ham wasn’;t real. It was processed crap., Then the provolone was also very thinly sliced. The sub tasted horrible. Guess what? It went in the trash after 2 bites. How can you even claim this as being lunchmeat. Processed ham (I think it was ham). You all need to take some lessons from Firehouse. They have real meat not scraps. And the prices are about the same. You know you have eaten a sub when you go there. And you call yourselves a “Sub Shop”. Never ever going back!!!!!!!!!!!!!

Subway, Website misconfigured so no way to contact anyone about anything. First I tried Firefox. I was able to login, but as soon as I added an item to my cart I got a “Secure Connection Failed” error and now I cannot access the website at all. Then I tried Opera. Similarly, I was able to login, but the moment I added an item to cart I got a “ERR_HTTP2_PROTOCOL_ERROR”

I can access the subdomain to contact at https://swpe.test.subway.com , but it’s not actually possible to contact anyone because no matter what contact option I select I get a long error message which starts with: Server Error in ‘/’ Application. Value cannot be null. Parameter name: item. So basically the website is misconfigured. Probably on purpose the way this looks. I tried calling corporate and every option for complaining says to use the website which, of course, doesn’t work. In summary, Subway will not sell products, will not fix their website, and if I have a problem with a store there’s no way to complain because there is no way to contact them. Have a problem with a gift card order? Nope! Can’t contact them. See giant roaches at your local store? Nope! They don’t care. Want to give them money in exchange for the service of selling you a sandwich? Nope! They don’t even want to sell you anything! I see now why Subway stores are in decline. If I, as a customer, consider buying from a local Subway and encounter these issues that will result in the store missing sales. Why then would I consider a subway franchise when other options don’t have issues like this? I occasionally read news reports of Subway calling meetings with their franchisees, but never a report of subway taking any steps to improve their website. My guess is that they have been cutting corners with their web server and when they have issues they intentionally break contact pages to reduce the number of complaints. Doing this likely does result in a reduction of costs in the short term, but it’s at the expense of long term profitability. It’s bad for consumers, bad for franchisees, and bad for themselves.

Subway, Does anyone work here? A small child could create a better App and website. There is no functional use. Been trying for over an hour to order food. Get your crap together. Hire someone who knows how to work the internet. You are bad at your job. Subway App does Not work. Can not use App. Franchises don’t accept coupons amd apparently neither does your website. If nobody takes coupons, why make them? This company is terrible.