Many consumers search for the Whirlpool corporate office when they need the Whirlpool headquarters address, a corporate phone number, appliance repair assistance, warranty support, replacement parts, a refund or replacement review, or help escalating an unresolved complaint.
This page provides Whirlpool Corporation headquarters information, official customer-support contacts, appliance repair and warranty resources, leadership and ownership details, current reader-review themes, complaint-escalation guidance, related corporate office pages, and answers to frequently asked questions.
Whirlpool Corporate Office and Headquarters Contact Information
- Company: Whirlpool Corporation
- Whirlpool World Headquarters Address: 2000 N. M-63, Benton Harbor, MI 49022-2692
- Whirlpool Corporate Office Phone Number: 1-269-923-5000
- Whirlpool U.S. Customer Support: 1-866-698-2538
- U.S. Customer Support Hours: Monday–Friday, 8 a.m.–6 p.m. Eastern
- Whirlpool Canada Customer Support: 1-800-807-6777
- Whirlpool Customer-Service Mailing Address: Whirlpool Customer Service, P.O. Box 8, St. Joseph, MI 49085
- Investor Relations Fax: 1-269-923-3525
- Chairman and Chief Executive Officer: Marc Bitzer
- Stock Symbol: NYSE: WHR
- Official Corporate Website: WhirlpoolCorp.com
- Official Consumer Website: Whirlpool.com
- Official Whirlpool Contact Page: Contact Whirlpool
The Benton Harbor address and corporate telephone number are intended for Whirlpool Corporation headquarters and general corporate matters. Most appliance repairs, warranty questions, parts orders, product troubleshooting, and service appointments should begin with Whirlpool customer support or the official repair portal.
The fax number listed above is associated with Whirlpool Investor Relations. It should not be treated as a general consumer-complaint or warranty fax number.
Whirlpool Headquarters Address and Contact Update
Whirlpool Corporation’s world headquarters is located at 2000 N. M-63 in Benton Harbor, Michigan. Whirlpool also maintains other administrative, manufacturing, technology, and customer-support operations in the United States and internationally.
Consumers sometimes see both Benton Harbor and St. Joseph, Michigan addresses associated with Whirlpool. The Benton Harbor address is the company’s global headquarters. Whirlpool’s official consumer contact page lists P.O. Box 8 in St. Joseph, Michigan as the mailing address for customer-service correspondence.
For a repair, warranty claim, replacement part, product registration, or order question, use the official Whirlpool consumer-support route before calling the main corporate switchboard. The corporate number may not connect callers directly to appliance technicians, warranty administrators, or repair schedulers.
Choose the Correct Whirlpool Support Route
Whirlpool Appliance Troubleshooting and Product Support
For operating questions, error codes, installation information, manuals, maintenance instructions, model-number help, or basic troubleshooting, visit the Whirlpool Product Help Center.
Have the complete model number and serial number available. Whirlpool recommends having this product information ready before contacting its support team.
Whirlpool Repair and Service Appointments
For an appliance that requires diagnosis or repair, use the official Whirlpool repair and service portal. The portal allows customers to schedule service and manage existing appointments.
Record the service-request number, technician company, appointment date, diagnosis, parts ordered, and expected return date. If the repair requires a backordered part, ask for the part number and request written confirmation of its status.
Whirlpool Manufacturer Warranty Questions
Warranty coverage varies by appliance model, component, purchase date, country, and warranty document. Review the warranty supplied with the appliance or visit Whirlpool’s warranty information resource.
Do not assume that every repair, replacement part, labor charge, food-loss claim, property-damage claim, refund request, or replacement request is covered. Ask Whirlpool to explain the applicable warranty provision and any denial in writing.
Whirlpool Extended Service Plans
An extended service plan may be administered separately from Whirlpool’s original manufacturer warranty. Whirlpool’s repair portal states that certain Whirlpool-branded service plans are offered and administered by Domestic & General, an independent company.
Check the plan documents to determine whether your issue should be handled by Whirlpool, Domestic & General, a retailer protection plan, a credit-card benefit, a home-warranty provider, or another administrator. Keep the plan number and claim number with your records.
Whirlpool Product Registration
Customers can register eligible appliances through the official Whirlpool product-registration website. Registration may help Whirlpool connect the appliance with its model information, purchase details, warranty resources, and product notices.
Keep the original receipt even after registering the product. Registration does not necessarily replace proof of purchase.
Whirlpool.com Orders, Deliveries and Returns
If the appliance or accessory was purchased directly from Whirlpool.com, use Whirlpool’s official contact page and order tools. Keep the Whirlpool.com order number, tracking information, delivery date, photos of damage, return request, and any pickup or refund confirmation.
If the product was purchased from Lowe’s, Home Depot, Best Buy, Costco, another retailer, or an independent appliance dealer, the retailer may control its own return window, delivery claim, installation service, or exchange policy. Whirlpool generally handles manufacturer warranty matters, while the retailer may handle immediate returns or delivery-related issues.
What to Have Before Contacting Whirlpool Corporate Office
- Complete appliance model number and serial number
- Purchase date and proof of purchase
- Retailer or Whirlpool.com order information
- Warranty or extended service-plan documents
- Whirlpool case number or service-request number
- Technician name and service-company information
- Dates of repair appointments and missed appointments
- Technician diagnoses and parts ordered
- Part numbers and backorder information
- Photos or videos showing leaks, noises, error codes, damage, or other problems
- Copies of emails, chats, letters, receipts, and repair reports
- A concise timeline of what happened
- The specific resolution requested, such as repair, replacement, refund review, reimbursement review, part shipment, another technician, or a written explanation
Do not post complete serial numbers, home addresses, personal phone numbers, order documents, payment information, or warranty paperwork in a public review. Provide private information only through an official support channel that you have independently verified.
How to Escalate a Whirlpool Complaint
- Begin with Whirlpool customer support. Call 1-866-698-2538, use the official Whirlpool contact form, or schedule service through the Whirlpool repair portal.
- Open a documented case. Request a case number or service-request number and save it with the date, representative’s name, and promised next step.
- Identify the responsible company. Determine whether the problem belongs to Whirlpool’s manufacturer-warranty team, the retailer, delivery company, installer, repair contractor, extended service-plan administrator, or another provider.
- Document every repair attempt. Keep technician reports, appointment dates, diagnoses, photographs, videos, part numbers, and proof that the same problem continued after repair.
- Ask for supervisor or case-review escalation. Explain the unresolved problem briefly and state the resolution you are requesting.
- Request written clarification. If Whirlpool denies warranty coverage, replacement, refund, reimbursement, or another remedy, ask which warranty term or policy applies.
- Send a written complaint when necessary. Consumer correspondence may be mailed to Whirlpool Customer Service, P.O. Box 8, St. Joseph, MI 49085. For an unresolved corporate-level matter, correspondence may also be directed to Whirlpool Corporation at 2000 N. M-63, Benton Harbor, MI 49022-2692.
- Use outside consumer resources when appropriate. Depending on the issue, consumers may contact the retailer, state consumer-protection office, state attorney general, warranty administrator, payment-card issuer, or an attorney.
A useful written complaint includes a one-paragraph summary, appliance information, purchase date, case numbers, repair history, copies of supporting records, and a clear requested resolution. Do not mail original receipts or irreplaceable documents.
How to Request a Whirlpool Refund or Replacement Review
A consumer may request a refund or replacement review, but approval depends on the warranty, retailer policy, appliance history, diagnosis, repair attempts, parts availability, service-plan terms, and applicable consumer-protection law. There is no guarantee that contacting Whirlpool headquarters will automatically produce a refund or replacement.
When requesting review, provide:
- The Whirlpool case number
- The appliance model and purchase date
- The original problem and current condition
- The number and dates of repair visits
- Whether the same failure continued after repair
- Any parts that remain unavailable or backordered
- Whether the appliance is completely unusable or presents a safety concern
- The resolution requested
If a representative refers to a repair-time requirement or replacement threshold, ask for that rule in writing and confirm whether it applies to your appliance, warranty, state, service plan, and repair history.
Common Reasons Customers Contact Whirlpool Corporate Office
Whirlpool Washer and Dryer Complaints
Washer and dryer complaints may involve grinding noises, control-board failures, continuous draining, failure to spin, incomplete cycles, leaks, excessive lint, damaged clothing, heating problems, repeated error codes, or an appliance that stops working soon after purchase.
Record the sound or error message when it is safe to do so. Ask the technician to document whether the condition is normal, intermittent, repairable, or evidence of a failed component.
Whirlpool Refrigerator Complaints
Refrigerator complaints may involve cooling failures, ice-maker problems, water leaks, spoiled food, unusual noises, compressor concerns, repeated repairs, or difficulty obtaining a needed part.
If food safety is involved, follow appropriate food-storage guidance and keep receipts for documented losses. Reimbursement is not guaranteed unless Whirlpool, a retailer, warranty administrator, insurer, or other responsible company confirms coverage.
Whirlpool Range, Oven and Cooktop Complaints
Cooking-appliance complaints may involve broken knobs, heating problems, ignition issues, temperature errors, control-panel failures, damaged components, or possible fire and burn hazards.
Stop using an appliance that appears unsafe. Contact Whirlpool through an official support route and check current government recall information before attempting further operation or repair.
Delayed Repairs and Backordered Parts
Some complaints involve a technician diagnosing a problem but being unable to complete the repair because a control board, pump, motor, electronic component, or other part is unavailable.
Ask for the exact part number, order date, estimated availability, and the next escalation option if the part cannot be obtained. Continue updating the original case rather than opening several unrelated cases when possible.
Repeated Repairs That Do Not Fix the Appliance
If multiple repair visits have not corrected the same problem, keep a chronological repair history. Ask Whirlpool whether the case qualifies for technical review, another service provider, replacement consideration, refund consideration, or another remedy under the applicable warranty.
Retailer Versus Manufacturer Responsibility
Consumers may receive conflicting instructions from Whirlpool and the store that sold the appliance. The retailer may control returns, exchanges, delivery damage, installation, and store protection plans. Whirlpool may control the manufacturer warranty, authorized repair, and product-specific technical support.
Ask each company to state its responsibility in writing. Do not allow a retailer return deadline to pass while assuming that a manufacturer service request automatically extends the retailer’s policy.
Whirlpool Appliance Safety and Recall Questions
If an appliance is smoking, sparking, overheating, leaking near electrical components, turning on unexpectedly, creating a fire risk, or presenting another immediate hazard, stop using it when safe to do so and disconnect its power or fuel source if this can be done safely.
Consumers can check the U.S. Consumer Product Safety Commission’s Whirlpool manufacturer page and the CPSC recall database. Match the complete model number rather than relying only on the appliance’s appearance or brand name.
Whirlpool Reviews and Complaints
Current reviews visible on CorporateOfficeHeadquarters.com include complaints about washers making abnormal noises, clothing damage, failed control boards, continuously running drain pumps, long waits for replacement parts, delayed repairs, difficulty receiving supervisor follow-up, and requests for a refund or replacement.
One reviewer described a washer that allegedly made a grinding noise from the beginning and requested a refund and removal. Another described repeated replacement of cracked KitchenAid range knobs. Other readers reported washer repairs delayed by unavailable parts, confusion involving an extended service plan, and difficulty obtaining updates on open cases.
These reviews represent individual reader experiences. They do not establish that every Whirlpool, KitchenAid, Maytag, JennAir, or Amana appliance will have the same problem, and CorporateOfficeHeadquarters.com does not independently verify every statement submitted in a public review.
A useful Whirlpool review explains the appliance category, general model information, purchase source, approximate age, problem, repair history, support route used, requested resolution, and whether the matter was resolved. Do not include complete serial numbers or other private information.
About Whirlpool Corporation
Whirlpool Corporation is a publicly traded home-appliance manufacturer headquartered in Benton Harbor, Michigan. The company traces its history to 1911 and manufactures and markets kitchen, laundry, refrigeration, cooking, dishwashing, and related home products.
Whirlpool Corporation operates under the stock symbol WHR on the New York Stock Exchange. It does not have a corporate parent company.
Who Owns Whirlpool and What Brands Does It Own?
Whirlpool Corporation owns the Whirlpool brand. Its brand portfolio also includes KitchenAid, Maytag, JennAir, Amana, InSinkErator, Brastemp, Consul, and additional regional and home-product brands.
Because Maytag, KitchenAid, JennAir, and Amana are Whirlpool Corporation brands, they should not be described as independent Whirlpool competitors. Customers seeking information about these related brands may also visit:
Whirlpool Leadership
Whirlpool Corporation’s current chairman of the board and chief executive officer is Marc Bitzer. Whirlpool’s senior leadership team oversees corporate strategy, operations, finance, legal matters, human resources, sourcing, regional operations, technology, and the company’s brand portfolio.
Consumers should generally use Whirlpool’s established support and escalation channels rather than searching for personal executive contact information. Include the case number and supporting documentation when requesting corporate-level review.
Whirlpool Competitors and Related Corporate Office Pages
Whirlpool competes with major appliance and home-technology manufacturers in refrigerators, washers, dryers, dishwashers, ranges, ovens, cooktops, microwaves, and related products. Related corporate office pages include:
- Samsung Corporate Office
- LG Corporate Office
- GE and GE Appliances Corporate Office
- Electrolux Corporate Office
- Frigidaire Corporate Office
- Haier Corporate Office
Related Whirlpool Resources
- Whirlpool Corporation Official Website
- Whirlpool Corporation Contact Page
- Whirlpool Consumer Contact Page
- Whirlpool Product Help
- Schedule Whirlpool Repair Service
- Register a Whirlpool Appliance
- Whirlpool Warranty Information
- CPSC Whirlpool Recall Information
- USAGov Consumer Complaint Guidance
- State Consumer Protection Offices
Frequently Asked Questions About Whirlpool Corporate Office
Where is the Whirlpool corporate office?
Whirlpool Corporation’s world headquarters is located at 2000 N. M-63, Benton Harbor, MI 49022-2692.
What is the Whirlpool corporate office phone number?
The main Whirlpool Corporation headquarters telephone number is 1-269-923-5000. Consumer appliance support is available at 1-866-698-2538.
What is the Whirlpool customer service number?
Whirlpool’s official U.S. consumer-support number is 1-866-698-2538. Whirlpool Canada support is available at 1-800-807-6777.
Is Whirlpool customer service available 24 hours a day?
No. Whirlpool currently lists U.S. phone and chat support hours as Monday through Friday, 8 a.m.–6 p.m. Eastern. Online product-help resources and repair scheduling may be available outside telephone-support hours.
Where can I mail a complaint to Whirlpool?
Whirlpool lists the consumer mailing address as Whirlpool Customer Service, P.O. Box 8, St. Joseph, MI 49085. Whirlpool Corporation’s world headquarters is at 2000 N. M-63, Benton Harbor, MI 49022-2692.
How do I file a complaint with Whirlpool corporate office?
Begin by opening a case with Whirlpool customer support and saving the case number. Document the appliance information, purchase details, repair history, technician visits, parts status, and requested resolution. If normal support does not resolve the problem, request supervisor or case-review escalation and consider sending a concise written complaint.
How do I get a refund or replacement from Whirlpool?
Contact Whirlpool support and request a refund or replacement review. Approval depends on the warranty, repair history, diagnosis, product condition, parts availability, retailer policy, service-plan terms, and applicable law. Include all case numbers and technician records.
What should I do if a Whirlpool repair part is backordered?
Ask for the part number, order date, current availability, and expected next update. Request written confirmation and ask what escalation or alternative review is available if the part cannot be obtained within a reasonable period.
Who owns Whirlpool?
Whirlpool Corporation is a publicly traded company listed on the New York Stock Exchange under the symbol WHR. It does not have a parent company.
Does Whirlpool own Maytag?
Yes. Maytag is part of Whirlpool Corporation’s brand portfolio. Whirlpool also owns or operates brands including KitchenAid, JennAir, Amana, and InSinkErator.
Who is the CEO of Whirlpool?
Marc Bitzer is the chairman and chief executive officer of Whirlpool Corporation.
Can Whirlpool corporate office repair my appliance?
The corporate office itself does not normally dispatch appliance technicians. Use Whirlpool customer support or the official Whirlpool repair portal to troubleshoot the appliance, schedule service, or manage an existing repair appointment.
What should I do if my Whirlpool appliance appears unsafe?
Stop using the appliance when safe to do so, contact Whirlpool through an official support route, and check the CPSC recall database using the complete model number. For an immediate fire, gas, electrical, or other emergency, contact the appropriate emergency service or qualified professional.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides headquarters addresses, corporate phone numbers, ownership information, leadership details, complaint guidance, support resources, and a place for readers to share company reviews.
We review official company websites, corporate contact pages, investor information, public support resources, and visible reader comments when updating a page. Phone numbers, leadership roles, warranty procedures, repair providers, addresses, and service hours can change, so important information should always be confirmed with the company before mailing documents or making decisions.
Page Update Note
This Whirlpool corporate office page was updated on July 23, 2026. The update verified the Benton Harbor headquarters address, corporate phone number, U.S. and Canadian support numbers, support hours, customer-service mailing address, Investor Relations fax, current chief executive officer, public-company status, and Whirlpool-owned brands.
The update also removed Maytag and JennAir from the competitor list, added repair and warranty support routes, summarized current reader-review themes, clarified manufacturer-warranty versus extended service-plan responsibility, expanded complaint-escalation guidance, added refund and replacement review information, and answered common Whirlpool corporate office questions.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Whirlpool Corporation, Whirlpool.com, KitchenAid, Maytag, JennAir, Amana, InSinkErator, Domestic & General, any retailer, delivery provider, installer, repair contractor, warranty administrator, or government agency.
This page is provided for informational purposes and does not provide appliance-repair, warranty, legal, safety, or financial advice. CorporateOfficeHeadquarters.com cannot open a Whirlpool case, schedule service, approve a repair, obtain a replacement part, authorize a refund, replace an appliance, or determine warranty coverage.
Corporate addresses, phone numbers, operating hours, executives, warranty terms, repair procedures, service providers, and complaint routes can change. Verify important information through Whirlpool’s official website and the documents that apply to your appliance or service plan.
Share Your Experience
Have you contacted Whirlpool corporate office, Whirlpool customer support, W Service, a Whirlpool-authorized technician, a retailer, or an extended service-plan administrator about an appliance complaint? Share your Whirlpool review below.
Helpful reviews mention the appliance category, general model information, purchase source, approximate age, problem, repair history, parts status, support route used, requested resolution, and whether the matter was resolved.
Privacy reminder: Do not post your complete serial number, home address, personal phone number, email address, credit-card information, passwords, receipts, warranty documents, order screenshots, private employee information, or other sensitive details in a public comment.