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Bojangles, Frustrating App Experience with Rewards Points. I paid in cash for my order placed through the Bojangles App, but now I can’t figure out how to get the points added to my rewards account. The App doesn’t provide an option to enter the receipt or manually claim points, and no one at the store seems to know how it works. All the customer service just redirects me back to the App with no real help. I’m a loyal customer and would like to earn points for my purchase.

I just left Bojangles, 6301 Ramsey Street, Fayetteville, NC. On 05/23/2025 at 5:55pm. Ordered my food through the drive-through option, the young lady that is stationed at the drive-through is one of the worst customer service employees that I have encountered. She hands the drink out of the window, with her face turned, stretching her hand out of the window, as if she certainly did not want to be there; she did not acknowledge the customer and was talking to her fellow employees the whole time. She is a terrible employee at the window (05/22, at 5:55 pm), simply terrible, please put someone at the window that wants to be there please- we all have “bad days” and customers certainly do not want to partially see someone (she almost spilled my drink through the drive through) that does not need to be assigned to the drive through. I called the store a few minutes later, asked to speak with the manager, a female employee says: “Hold on” and comes back to the phone, and says: “Who is this, please”? The manager never came to the phone. I know it may be difficult to find good employees but please try. I will also follow up with Corporate regarding the bad customer service at this location. I just left a Clayton, NC, Bojangles a couple of days ago, fantastic service- the Ramsey Street location needs more customer service training and needs to remember to treat people how they would want to be treated. If you are looking for decent or even “O.K. customer service, don’t go to this location- it’s simply terrible

Bojangles, I’ve put in several applications on paper & online. I went for an interview but was never contacted again. I would appreciate it if Someone in the Princeton North Carolina restaurant would contact me for another interview. I don’t have my SS card but my old W2 form has my ss# on it that was what I showed as 1 of my ID’s plus a valid driver’s license. I live within walking distance to Bojangles and it would be cool to work there. I work now at Hwy 55 as a dishwasher/cleaner. Making very little hours. But I’m loyal to my employer, whomever it may be….thank you have a blessed day. PS look in your computer or system. Whatever you’ll see I’ve tried to get employment there.

Bojangles, My experience today “04/18/2025” was the worst I have had at your site at 10845 Hull St Rd in Midlothian Va. After waiting for 30 minutes after placing my order in the drive through. After waiting outside I decided to go in to see what was taking so long. What I saw was a disorganized crew with no care about service. I was a sm business owner but have retired but had 13 yrs in fast food. I was a regular customer but my last three visits have been terrible. One visit I was shorted 2 pieces of chicken, the next the chicken wasn’t done, this time I had to wait for 30 minutes and my chicken was not hot. I will tell everyone I see about my experience. It was terrible.

Bojangles, Bad service! My sister and I went to the Bojangles on 12227 West Greenville Hwy. in Lyman. S.C store #1075. I ordered a #12 dinner and she ordered the fish combo to learn 5 minuets later that they didn’t have any fish, so she got a # 14 meal well they didn’;t have any breast cooked so said it would take 12 minuets so I ate my meal and no #14 yet, the lady in the seat in front of me went up and ask about our food as she was leaving, I can understand you have to wait but they were 4 teen age boys working and cutting up with 2 teen customers and paying no attention to our waiting. Finally a young guy said it was ready so I ask him to put it in a box for we were ready to go home. This was all wrong to be treated this way. Someone needs to be dealt with. And I feel the company should do something for the ordeal we experienced we are both in our seventies and this was a treat for us, and we feel cheated!