Many guests search for the IHOP corporate office when they need help with a restaurant complaint, wrong order, poor service, refund issue, gift card problem, IHOP Rewards account, app order, survey code, employee concern, or an IHOP experience that was not resolved at the local restaurant.
This page provides IHOP headquarters and corporate office information, the IHOP Restaurant Support Center address in Pasadena, phone number options, guest relations routes, complaint escalation tips, review themes, and related breakfast and casual dining corporate office resources.
IHOP Corporate Office and Headquarters Contact Information
- IHOP Restaurant Support Center Address: IHOP Restaurants LLC, 10 West Walnut Street, Pasadena, CA 91103
- IHOP Legal / Accessibility Address: IHOP Restaurants LLC, 10 West Walnut Street, 4th Floor, Pasadena, CA 91103, Attention: Legal Department
- IHOP Guest Relations Phone Number: 1-866-444-5144
- IHOP Guest Relations Hours: Monday 8 AM–7 PM CT; Tuesday–Friday 8 AM–5 PM CT
- Parent Company: Dine Brands Global Inc.
- Dine Brands Corporate Office Address: Dine Brands Global, 10 W. Walnut Street, Pasadena, CA 91103
- Dine Brands Corporate Phone Number: 1-866-995-3463 / 1-866-995-DINE
- IHOP Gift Card Balance Phone Number: 1-855-316-7063
- IHOP Official Website: IHOP.com
- IHOP Contact Page: IHOP Contact Us
- IHOP FAQ Contact Page: IHOP Contact FAQ
- IHOP Gift Cards: IHOP Gift Cards
- IHOP Rewards: IHOP Rewards
- IHOP Careers: IHOP Careers
- IHOP Franchising: IHOP Franchise Information
- Dine Brands Website: DineBrands.com
- Dine Brands Stock Symbol: DIN
IHOP Headquarters Address and Contact Update
The current IHOP Restaurant Support Center address is 10 West Walnut Street, Pasadena, CA 91103. Older listings may show Glendale, California or 8700 State Line Road in Leawood, Kansas, but IHOP’s own support information now points guests to the Pasadena Restaurant Support Center.
Guests searching for IHOP corporate, IHOP corporate office, IHOP headquarters, corporate IHOP, IHOP corporate office human resources, IHOP HR, IHOP complaint, or IHOP complaints are usually looking for IHOP Guest Relations, the Pasadena support center, or Dine Brands corporate contact information.
The best first route for most restaurant complaints is IHOP Guest Relations at 1-866-444-5144 or the official IHOP Contact Us form. Dine Brands corporate headquarters is more appropriate for parent-company matters, investor issues, formal correspondence, franchise questions, or unresolved escalations.
IHOP and Dine Brands Global
IHOP is part of Dine Brands Global Inc., the restaurant company that also owns Applebee’s and Fuzzy’s Taco Shop. Dine Brands is headquartered in Pasadena, California, at 10 W. Walnut Street.
For ordinary guest issues, contact IHOP first. For parent-company, investor, franchise, media, or formal corporate matters, Dine Brands may be the better route.
Important Franchise and Restaurant Ownership Note
Many IHOP restaurants are franchised. That means a complaint about one restaurant may need to be handled first by the restaurant manager, franchise owner, or local operator before it reaches IHOP Guest Relations or Dine Brands corporate support.
If your complaint involves payroll, W-2 forms, scheduling, workplace issues, benefits, or management at a franchised restaurant, the franchise owner or restaurant operator may be the employer rather than IHOP corporate headquarters.
Choose the Correct IHOP Support Route
Restaurant Complaints
For complaints about food quality, wrong orders, long waits, rude service, manager behavior, restaurant cleanliness, seating, missing condiments, cold food, or poor dining experience, start with the restaurant manager when possible. If the issue is not resolved, contact IHOP Guest Relations through the official contact form or call 1-866-444-5144.
Online Orders, Takeout and Delivery
For IHOP app orders, online pickup, missing items, wrong items, delivery problems, or refund requests, use the order confirmation, IHOP account, or restaurant contact route. If you ordered through a third-party delivery app, you may also need to contact the delivery platform for refund or delivery disputes.
IHOP Rewards and Account Issues
For IHOP Rewards, PanCoins, login problems, birthday rewards, app issues, account access, missing rewards, or promotion problems, use the IHOP app, Rewards support, or Guest Relations contact form. Include screenshots, account email, phone number, offer details, and order information.
IHOP Gift Cards
For IHOP gift card balance questions, call 1-855-316-7063 or use the official IHOP gift card page. If a gift card is lost, save the receipt and card number if available and contact IHOP Guest Relations. Do not post gift card numbers or PINs in public comments.
IHOPCaresCA Survey and Receipt Code Questions
Some guests search for www.ihopcaresca.com or ihopcaresca.com after seeing a receipt survey or being asked for a survey code. If your receipt invites you to complete a survey, use the exact website and code printed on the receipt. If the survey code is missing, too short, too long, or does not work, contact IHOP Guest Relations and include the restaurant location, visit date, and receipt details.
Human Resources and Employee Questions
For IHOP HR, W-2, payroll, benefits, scheduling, workplace, or employee concerns, first determine whether you work for a franchisee, company-operated restaurant, or Dine Brands. IHOP’s FAQ says franchise employees with W-2 questions should contact their franchise home office.
Accessibility, Legal and Privacy Concerns
For website accessibility concerns, privacy requests, legal correspondence, or formal notices, use the official legal, accessibility, or privacy routes listed by IHOP and Dine Brands. Do not send private legal, employment, medical, or payment details through public comment forms.
What to Have Before Contacting IHOP Corporate Office
- The IHOP restaurant location, city, and state
- Date and time of your visit, order, delivery, survey, or customer service contact
- Receipt number, check number, online order number, delivery order number, or gift card number if relevant
- Names of the manager, server, host, cashier, delivery provider, or support representative, if known
- Photos of food quality, receipt, order packaging, restaurant condition, or incorrect items, if relevant
- Copies of emails, app messages, form confirmations, refund promises, survey screens, or reward-account screenshots
- The specific resolution you want, such as a refund, replacement meal, reward correction, gift card review, manager follow-up, apology, or district-level review
How to Escalate an IHOP Complaint
- Start with the restaurant. Ask for the manager if the issue happened during a dine-in, pickup, curbside, delivery, or takeout visit.
- Save your receipt and records. Keep receipts, order confirmations, survey codes, photos, payment records, and names of people you spoke with.
- Contact IHOP Guest Relations. Use the official IHOP Contact Us form or call 1-866-444-5144.
- Ask for follow-up. If the issue involves food safety, repeated poor service, manager behavior, payment problems, or a serious guest concern, ask that it be reviewed by the appropriate restaurant, franchise, or support team.
- Use Dine Brands for unresolved corporate matters. For formal unresolved issues, contact Dine Brands Global at 10 W. Walnut Street, Pasadena, CA 91103 or call 1-866-995-3463.
- Use outside resources when appropriate. For food safety or sanitation concerns, contact the local health department. For payment disputes, contact your card issuer. For employment concerns, use the correct franchise, employer, or workplace agency route.
Common Reasons Guests Contact IHOP Corporate Office
- Restaurant complaints involving poor service, rude staff, or manager behavior
- Wrong orders, cold food, missing items, slow service, or refund problems
- Restaurant cleanliness, seating, restroom, table, syrup, condiment, or food handling concerns
- IHOP app, online ordering, takeout, curbside, delivery, or third-party delivery issues
- IHOP Rewards, PanCoins, app login, digital offers, or birthday reward problems
- IHOPCaresCA survey code, receipt survey, or guest feedback website questions
- Gift card balance, lost gift card, eGift card, or gift card redemption issues
- Employee HR, W-2, payroll, scheduling, benefits, or workplace concerns
- Franchise, restaurant ownership, vendor, media, or corporate inquiries
- Unfamiliar IHOP, restaurant, gift card, online order, or delivery charges
Restaurant Service and Manager Complaints
Many IHOP complaints involve a specific restaurant experience, such as long wait times, wrong food, poor service, rude staff, manager follow-up problems, or restaurant cleanliness concerns. These issues should include the exact restaurant location, visit date, time of day, receipt details, and the names of managers or employees involved, if known.
If a manager promises a refund, replacement meal, coupon, or callback, ask for written confirmation or a case number when possible. If the restaurant does not resolve the issue, submit the complaint through IHOP Guest Relations.
Food Quality, Allergen and Cleanliness Complaints
If your complaint involves cold food, missing ingredients, undercooked food, foreign material, food allergies, dirty tables, unsanitary conditions, or food handling, report the issue promptly. Keep the receipt and take photos if they help explain the issue.
For serious food safety, illness, allergen, or sanitation concerns, contact IHOP Guest Relations and the local health department. If you have a medical emergency or severe allergic reaction, seek medical help immediately.
Online Orders, Delivery and Refund Problems
If your IHOP complaint involves an online order, app order, pickup, delivery, or missing items, save the order confirmation, receipt, restaurant location, delivery platform, and photos of the order. If the order was placed through a third-party delivery app, the payment and refund may be controlled by that platform.
If an order was charged but not prepared, picked up, or delivered, contact the restaurant, IHOP Guest Relations, and the delivery platform if applicable. If the charge is unauthorized or remains unresolved, contact your card issuer.
IHOP Rewards, Survey Codes and App Issues
IHOP Rewards and app complaints may involve missing PanCoins, expired offers, birthday rewards, failed redemptions, app login problems, wallet issues, or QR payment problems. Take screenshots before the offer or error disappears.
If your issue involves www.ihopcaresca.com, ihopcaresca.com, or another receipt survey, use the exact website and code shown on the receipt. If the 13-digit survey code, QR code, or survey link does not work, contact IHOP Guest Relations with a photo of the receipt and the restaurant location.
Gift Card, eGift Card and Scam Warnings
For IHOP gift card balance questions, use the official gift card page or call 1-855-316-7063. If a card is lost, keep the purchase receipt and contact IHOP Guest Relations with the card details you still have.
Be cautious if someone asks you to buy IHOP or Dine Brands gift cards to pay a bill, fee, prize, fine, refund, job fee, or emergency request. Gift cards are commonly used in scams. Do not share gift card numbers or PINs with anyone you cannot verify.
Unfamiliar IHOP or Dine Brands Charges
If you see an unfamiliar IHOP, Dine Brands, restaurant, online order, delivery, gift card, or app charge, check recent restaurant visits, pickup orders, delivery orders, gift card purchases, pending authorizations, family card use, and receipts first.
For help researching confusing restaurant billing descriptors or unfamiliar charges, visit ChargeOnMyCard.com. If you believe a charge is unauthorized, contact IHOP, the restaurant, the delivery app if applicable, and your card issuer promptly.
Scams, Fake Coupons and Fake Support Numbers
Be careful with search results, ads, texts, emails, social media posts, or survey pages that claim to provide a special IHOP corporate complaint number, refund department, free gift card, fake coupon, reward recovery link, or job offer. Use official IHOP and Dine Brands websites whenever possible.
Never provide your full card number, bank login, one-time passcode, gift card PIN, account password, Social Security number, or identity documents to a number or message you cannot verify. For fake coupons, gift card scams, refund texts, phishing messages, fake survey pages, or fake support numbers, visit ThinkItsAScam.com.
Employee, Payroll and Workplace Issues
Current and former IHOP employees should use the HR or employee resources provided by their employer. At franchised IHOP restaurants, the employer may be the franchise owner or local management company rather than IHOP Restaurants LLC or Dine Brands corporate headquarters.
For W-2 questions, IHOP’s FAQ directs franchise employees to contact their franchise home office. Do not post private employment records, Social Security numbers, payroll records, disciplinary documents, medical details, or confidential team-member information in public comments.
IHOP Reviews and Complaints
Current CorporateOfficeHeadquarters.com review themes for IHOP include complaints about wrong or delayed food, poor service at specific locations, restaurant cleanliness, manager follow-up, survey-code confusion, QR payment issues, rude or unprofessional staff, and dissatisfaction with restaurant-level complaint handling.
One recent comment also described good service and crepes, while several others focused on specific locations in Myrtle Beach, Portage, and other markets. These reviews are individual guest experiences and may not represent every IHOP restaurant, franchise owner, employee, or support interaction.
If you leave an IHOP review below, include the restaurant location, date of visit, issue type, whether you spoke with a manager, whether you contacted IHOP Guest Relations, and what response you received. Do not post private payment details, full addresses, gift card numbers, PINs, employee personal information, medical details, or confidential employment records in public comments.
About IHOP
IHOP, originally known as International House of Pancakes, is a family dining restaurant brand known for pancakes, breakfast combos, omelets, waffles, crepes, burgers, sandwiches, entrees, late-night dining at many locations, takeout, delivery, catering, and IHOP Rewards.
IHOP was founded in 1958 and is now part of Dine Brands Global Inc. Dine Brands also owns Applebee’s and Fuzzy’s Taco Shop and is headquartered in Pasadena, California.
IHOP Competitors and Related Corporate Office Pages
IHOP competes with breakfast, family dining, diner-style, casual dining, and quick-service restaurant brands. Related corporate office pages include Denny’s Corporate Office, Waffle House Corporate Office, Perkins Restaurant & Bakery Corporate Office, Starbucks Corporate Office, Dunkin’ Corporate Office, McDonald’s Corporate Office, Taco Bell Corporate Office, Wendy’s Corporate Office, and Burger King Corporate Office.
For parent-company comparisons, customers may also review related Dine Brands restaurant pages, including Applebee’s Corporate Office and Fuzzy’s Taco Shop Corporate Office.
Related IHOP Resources
- IHOP Official Contact Page
- IHOP Contact FAQ
- IHOP Official Website
- IHOP Gift Cards
- IHOP Rewards
- IHOP Nutrition and Allergens
- Find an IHOP Restaurant
- IHOP Franchise Information
- Dine Brands Corporate Website
- IHOP Customer Service Numbers
- Applebee’s Corporate Office
- Denny’s Corporate Office
- Waffle House Corporate Office
- Help With Unfamiliar Restaurant Charges
- Scam and Fake Coupon Warnings
Frequently Asked Questions About IHOP Corporate Office
Where is IHOP corporate office?
IHOP’s Restaurant Support Center is located at 10 West Walnut Street, Pasadena, CA 91103. This is the current IHOP corporate office and headquarters support address listed by IHOP.
What is the IHOP corporate office phone number?
The IHOP Guest Relations phone number is 1-866-444-5144. Dine Brands corporate headquarters can be reached at 1-866-995-3463 / 1-866-995-DINE.
Where is IHOP headquarters?
IHOP headquarters and Restaurant Support Center information points to 10 West Walnut Street, Pasadena, CA 91103. IHOP is part of Dine Brands Global, also based in Pasadena.
How do I file an IHOP complaint?
Start with the restaurant manager if the issue happened at a specific IHOP location. If the issue is not resolved, use IHOP’s official Contact Us form or call Guest Relations at 1-866-444-5144.
What is IHOP’s complaint phone number?
IHOP Guest Relations can be reached at 1-866-444-5144. IHOP lists Guest Relations hours as Monday 8 AM–7 PM CT and Tuesday through Friday 8 AM–5 PM CT.
What is IHOPCaresCA.com?
Some guests search for IHOPCaresCA.com or www.ihopcaresca.com after seeing a survey link or code on an IHOP receipt. Use the exact link and code printed on your receipt. If the survey code does not work, contact IHOP Guest Relations with the restaurant location and receipt details.
How do I contact IHOP HR?
If you work at a franchised IHOP restaurant, contact the franchise home office or the employer listed on your hiring documents. IHOP’s FAQ says franchise employees with W-2 questions should contact their franchise home office.
Who owns IHOP?
IHOP is owned by Dine Brands Global Inc., the parent company of IHOP, Applebee’s, and Fuzzy’s Taco Shop.
How do I contact IHOP about a gift card?
For IHOP gift card balance questions, call 1-855-316-7063 or use the official IHOP gift card page. For lost gift cards, contact IHOP Guest Relations and have the card number or receipt available if possible.
What should I do about a food safety complaint?
Contact the restaurant and IHOP Guest Relations with the location, date, receipt, food item, and photos if available. For serious food safety, illness, allergen, or sanitation concerns, also contact the local health department.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate office, headquarters, complaint, review, and escalation information for many years. This IHOP corporate office page is designed to help readers identify the correct IHOP headquarters address, Guest Relations phone number, Dine Brands corporate route, complaint escalation path, and related restaurant support resources.
Because restaurant support routes, franchise ownership, receipt survey links, gift card procedures, HR resources, phone numbers, and corporate contact details can change, readers should confirm time-sensitive information directly with IHOP, Dine Brands, the local restaurant, their payment provider, or the appropriate agency before mailing documents or relying on a specific department route.
Page Update Note
This IHOP corporate office page was updated on June 28, 2026 to correct the IHOP Restaurant Support Center address to Pasadena, clarify the relationship between IHOP and Dine Brands, separate Guest Relations from Dine Brands corporate contact information, remove outdated headquarters and HR labeling, add gift card and IHOPCaresCA survey guidance, improve related internal links, and summarize current COH review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not officially connected with IHOP, IHOP Restaurants LLC, Dine Brands Global Inc., any IHOP restaurant, franchise owner, manager, employee, gift card provider, delivery provider, survey provider, or affiliate. This page is provided for informational purposes and to give readers a place to share general reviews, complaints, corrections, and feedback about their own experiences. This page does not provide legal, employment, medical, food safety, or financial advice.
Share Your Experience
Have you contacted IHOP corporate office, IHOP Guest Relations, Dine Brands headquarters, a local IHOP restaurant manager, gift card support, the IHOPCaresCA survey route, or a franchise operator about a complaint? Share your general experience below to help other readers understand what worked, what did not, and which support route helped resolve the issue. Do not post private payment details, full addresses, gift card numbers, PINs, employee personal information, medical details, or confidential employment records in public comments.