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Hampton, Disgusting Bathroom issues in Raliegh NC. We spent two nights at the Hampton Inn at 3621 Spring Forest Road (Capital Blvd North) in Raliegh NC for a wedding and was totally grossed out by the conditions of the bathroom. We drove all the way from NH! As you can see from my pictures the bathtub was Extremely slow to drain, the tub looked like a murder scene due to the rust coming from the metal pieces, there was mold at the tub of the tub where it meets the wall, and when I tried to change the shower head it just spun. I would like to be compensated for both nights, even if it is available for me to book two nights I need when I travel to the Wilmington area for a family Thanksgiving. You have a 100% guarantee policy, and I think we deserve it! I would like a quick answer please as the holiday is upon us and I will book elsewhere if necessary.

Hampton, the Lobby is very worn. Disappointed to customers.

Dog problems! As a frequent customer with my wife at the Hampton Inn at Thomasville Georgia, I have noticed a serious issue regarding dogs at the facility. ADA requirements allow for “service animals” which does not mean that all dogs should be allowed. The rooms are smelling like dog dander which are making my stays unacceptable. I also take issue with dogs allowed at the breakfast facility which is unsanitary to say the least. There have been times when dogs eliminated their waste in the rooms and other areas. I have voiced my concerns numerous times and was told that the hotel was bound by company policy and is aware that many others have also complained. Staff is not at fault here. Once dander gets into the A/C unit and carpet there’s not much that can be done other than replacing them. My suggestion is to limit dogs only for “service animals” or designate and limit pet friendly rooms to the first floor only so that at least the elevator and upper floors can remain free from dog waste.

Hampton, Dissapointed in run down condition. We stayed at the Valdosta Hampton Conference Center and was very dissapointed in the Run Down condition of the facility. None of the fitness center equipment worked and the washer & dryer machines were so Old and barely worked.The wallpaper was Falling off the walls everywhere in the hotel. I expect better of Hampton Inn and have never seen one in this run down condition. I will ask for my money back and choose another hotel from now on.

Hampton Inn, Exceptional Stay Hampton Inn Green River WY. January 3, 2025 I have been a Hilton Honors member for over 20 years, and only on one other occasion have I taken the time to write a letter reflecting on my experience after my stay. I want to express my heartfelt gratitude for the exceptional service at the Hampton Inn in Green River. There is a comfort level of knowing what to expect when staying at one of your properties. However, the property in Green River goes above and beyond that expectation. It was evident from my first phone call inquiring about a room to the final goodbye as I headed out. Some of the little touches that meant a lot to me were the meals you serve and the option to visit your lounge. The amenities in the bathroom also had a special touch. The Q tips and makeup remover pads don’t seem like a big deal until you find yourself without them because you had an unexpected stay. I may be abnormal compared to others when noticing specific details, such as the higher quality trash bags you use in the rooms. It feels silly to mention this detail, but it is a win when you are staying multiple days and disposing of dinner items, and you don’t have to experience the trash bag ripping apart when you pull it out of the bin. The cleanliness of this property goes above and beyond. It’s not the newest property I’ve stayed at, but it’s one of the best-kept properties I’ve stayed at.

My stay at the Hampton Inn in Green River was unexpected, yet it was a delightful experience. I was coming home from visiting my sister in Idaho for Christmas and ran into bad weather. The drive home took much longer than expected, leading to spending the new year at the Hampton Inn in Green River. I enjoyed interacting with Michelle, Letty, Francis, Steven, Cassie, and several others during my stay. Their personal touch and attention to detail made my stay truly memorable. There was a lovely card in my room from Pamela Collings saying enjoy your stay that was a nice touch. Kim, your general manager genuinely seemed to care. I had several conversations with the staff and learned that most of them had long been there. I don’t know if that’s the secret to the success at this Hampton Inn or if the people create the success that makes the staff want to stay for such a long time. Longevity in any industry is the exception and not the rule. Thank you for taking the time to read my letter. Please also take time to acknowledge the Hampton Inn Green River staff for their great job. I would be happy to speak with you if you have any questions or want to reach out for additional details. You can reach me at the number below.