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  • DTLR Corporate Office Headquarters

DTLR Corporate Office Headquarters

How To Contact DTLR Corporate Office Headquarters

Address:
1300 Mercedes Drive
Hanover, MD  21076
Corporate Phone Number: 1-410-850-5911

 
  • Pissed off with DTLR how is it i buy a pair of Jordans for my daughter bought them home and the next day I take them back to exchange for a bigger size and the employee tells me I need the BOX!!! I had a receipt and they still wouldn't except them. Meanwhile, i'm reading the store policy and it says nothing about YOU NEED A BOX TO EXCHANGE…..Now, i'm stuck with a $65 pair of sneakers. By the way I called corporate and STILL WAITING TO HEAR BACK!! This has been over a week now. SMH….

     
  • The gentleman that works in the DTLR Northlake Mall in Charlotte,NC by the name of Gabe smells of weed constintly and has horrible customer service skills.I shop there quite often for my children and neice and even tried to make passes at my 13 year old neice.Please consider the type of individuals you hire as well as drug testing! I will take my business elsewhere!

     
  • DTLR EMPLOYEES CHARGING EXTRA FOR JORDANS ON THE JORDAN RELEASE DATES. FOR EXAMPLE IF THE STORE PRICED THE JORDAN FOR $160, THE STORE EMPLOYEE/ MANAGER IS CHARGING AN ADDITIONAL $100 AND POCKETING THE EXTRA MONEY. SO WHEN DTLR ANNOUNCE THAT THEY ARE GIVING OUT TICKETS A DAY OR TWO BEFORE THE JORDAN RELEASE DATE, THERE ARE HARDLY ANY SHOES LEFT BECAUSE THE STORE EMPLOYEE/ MANAGER ALREADY GAVE TICKETS TO PEOPLE THAT PAID THE ADDITIONAL MONEY. PEOPLE WILL PAY BECAUSE MOST PEOPLE WANT THE JORDANS THAT IS GOING TO RELEASED. I RECENTLY STOOD IN LINE TO GET A TICKET AND I WAS MAYBE THE 2ND PERSON IN LINE AND WAS TOLD THEY DIDN'T HAVE THE SIZE I REQUESTED. I FELL THESE ACTION ARE ILLEGAL AND OTHER PAYING CUSTOMERS WILL NEVER HAVE THE OPPORTUNITY TO PURCHASE THE JORDAN THAT WILL BE RELEASED BECAUSE THE DTLR EMPLOYEES/ MANAGER ARE GETTING PAID UNDER THE TABLE THE EXTRA CASH THEY CHARGE THE SAME PEOPLE ON THE MOST POPULAR JORDAN RELEASE DATE. I'M NOT SURE IF DTLR CORPORATE OFFICE IS AWARE OF THIS SCAM. BUT I HOPE THIS REVIEW WILL ENCOURAGE HIGHER MANAGEMENT TO INVESTIGATE THIS ISSUE. AND BY THE WAY THIS IS GOING ON IN HAMPTON ROAD VIRGINIA AREA.

     
  • i did on line shopping had to call every day to verify if order ship out and everyday i was told order ship out and it had not i ask to speak with a supervisor and she said the order will ship out tommorrow will never place order on line again

     
  • online service is horrible as well, order placed one day with one address for billing and one for shipping. Order placed on hold and no one reached out to ask why. When I call 4 days later they say oh we never just ship when addresses are different we have to call. So why have the option. i call 4 days later to see why it hasn't been shipped yet, oh they are just slow in the warehouse should be out by the end of the week. Now i have a tracking number that UPS doesn't know what to do with…. LAST TIME SHOPPING HERE… too bad it has tons of good stuff but at what expense.

     
  • 87 Dan Ryan sucks! No customer service at all very rude. One of the employees by the name RUBY at least that is what she told me. acted as if I was bothering her last time I checked they worked off comission. I will not shop thier and I will let all my family and friends know not to shop their. Word of mouth gets around fast. No people person skills at all!!! SMH:'(

     
  • Customer service sucks 87th dan Ryan an employee name ruby aleast thats what she told me her name was has a bad attuide. She acted as if I was bothering her. Oh really. The last time I checked they worked off comission.smh just sad no people person skills at all.

     
  • Terrible customer service at the North Riverside, IL location. The vile lady with the tattoos is rude and disrespectful around children

     
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    Corporate Office Headquarters
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