Stein Mart Corporate Office Headquarters

Stein Mart Corporate Office Headquarters 
Stein Mart, Inc.
1200 Riverplace Blvd.
Jacksonville, FL 32207
Corporate Phone Number: 1-904-346-1500
Fax Number: 1-904-398-4341
Customer Service Number: 1-888-783-4662

  • Hi – I'm really upset. On 8/2 I received order 63250. When I opened it it has 2 large black magic markers spots on them of which I reported it immediately along with a picture. I was guaranteed that the issue would be taken care of. I followed up again on 8/4 and was told again that I had nothing to be concerned about the vendor was contacted. I explained both times I needed this for my daughter-in-laws bridal shower which we had that Saturday. I again followed up that Friday to see if it was on it's way. That time I didn't have any respond. 3 times and I still don't have any updates and I also didn't have it as part of her gift for the shower. I think that's a disgrace. How hard would it have been to overnight me another bag. I sent pictures showing it was damaged. I will never shop at Steinmart again. The least that could have been done was someone to notify me that it wasn't going to happen. Instead I had to run around on Friday to get a back in that color scheme.

    A very angry and disappointed customer.

    Sue DiBiaggio
    sdibiaggio1@comcast.net

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